Porter - Addetto Alle Valigie | Castello Di Casole, A Belmond Hotel, Tuscany Montà

Porter - Addetto Alle Valigie | Castello Di Casole, A Belmond Hotel, Tuscany
Montà
Piemonte, Montà

Client:Location:Job Category:Hospitality

EU work permit required:Yes

Job Reference:8fa43565a850

Job Views:5

Posted:13. 02. 2025

Expiry Date:30. 03. 2025

Job Description:We are searching for a Doorman/Porter for the upcoming season 2025.

The ideal candidate is passionate about the hospitality business, service-oriented, and willing to grow professionally.

He/she is professionally presented and loves to be in contact with our guests.

Main duties & responsibilities :– Responsible for the welcome and farewell of our guests, according to the Company policies, standards, and procedures, maintaining high standards at all times;– Responsible for the parking of the guest cars and cleanliness of the parking area;– Ensure that the external reception area is in order and well maintained;– Being informed about guest information (arrivals, departures, and guests in house);– Being informed about touristic attractions in the area and services offered by the hotel;– Working closely with the Reception staff and offering assistance when necessary;– Deal with emergency requests when asked by a Supervisor;– Maintain professional relationships with guests and colleagues;– Anticipate guests' needs.

Competencies required :– Effective communication: communicates clearly and appropriately, positively impacting their role and the business. – Emotional intelligence: shows the ability to control and express emotions and handle interpersonal relationships, demonstrating sensitivity to the needs and emotions of others. – Collaboration: successfully works together within a group, showing respect and willingness to share information and skills. – Drive results: demonstrates pride in delivering exceptional and consistent high levels of service to customers by anticipating and exceeding expectations. – Adaptability: accepts change and participates in new programs and processes, willing to learn new skills and keep up to date with developments in the department.

Requirements :– Fluent in English and Italian;– Strong interpersonal and communication skills;– Possess a High School certificate;

Working for such an extraordinary hotel is the opportunity to build a career with a real sense of pride and caring in an environment that embraces the essence of the art of hospitality.

Uniform provided and complimentary laundry service Employees' social events Complimentary accommodation at Belmond hotels, discounted rates on our trains, cruises, and safaris.

Discounted food and beverage Accommodation may be provided upon request About Belmond :Belmond is part of the world's leading luxury group, LVMH Moët Hennessy Louis Vuitton.

Belmond has been a pioneer of exceptional luxury travel since 1976, with a portfolio extending across 24 countries and remarkable properties.

The essence of the Belmond brand is built upon its heritage, craftsmanship, and genuine, authentic service.

We treasure history while looking to the future, embracing community spirit and believing in responsible, sustainable tourism.

Belmond is an equal opportunities employer committed to diversity and inclusion in the workplace.

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