Presales Consultant
Support the Italian New Business Sales Team in new business acquisitions. This includes but is not limited to:
• Identifying new prospects, qualify opportunities, respond to RFI/RFP documents and provide support in other stages of the bid process
• Be responsible for the production of leading designs in the areas of connectivity, Global Ethernet, Optical Waves, WAN, interconnecting with Cloud Service Providers, Application Optimisation, Security, RAS, Voice, LAN and Hosting
• Possess excellent presentation skills and be able to address various types of audiences, including CxOs level, both at technical and commercial level
• Show attention to details and accuracy in the production of cost models and high level diagrams for New Business opportunities
Support the Account Managers/Account Directors with all existing account business activity on named accounts. This includes, but is not limited to:
• Liaise with existing customers to gather/reconfirm all technical requirements to ensure a competent and deliverable solution is designed.
• Liaise internally to ensure that any solution has been validated by following internal processes.
• Attending relevant customer meetings
• Host "Technical Workshops" where the TC leads discussions with clients discussing technologies and potential solutions.
• Present the solutions to the customers provide written documentation to the account teams for inclusion in any proposals.
• Gather and present all "hard" costs associated with the network design internally to the account team for pricing.
• Provide design and cost input into the ANP process where appropriate. Page 2 of 3 Provide required post-sales support to Project Mangers with the implementation of successful contracts or changes. This includes but is not limited to:
• Ensure all sales activity, documentation and handovers are completed in line with current company process.
• Attend relevant internal/external meetings.
• Respond in accordance with the timescales laid out in the TC process to any Type TC changes that occur during a project rollout to which the TC is assigned.
Qualification & Experience
• Experience in Italian and global enterprise markets (E)
• Proven track record in designing connectivity solutions: EPL, IPLCs, Optical Waves, Global Ethernet, MPLS and IPSec VPNs (E)
• Able to demonstrate a good level of understanding across a broad range of technical subjects and be able to apply this knowledge to a customer's specific requirements, potentially when un-prepared in pre-sales customer meetings (E)
• Experience in advanced services: LAN design, IP Telephony, Security, Application Optimisation, Data Centre hosting and SD-WAN (D)
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