Presales Representative
About SumUp
Our passion at SumUp is championing small businesses. We believe in creating technology that is flexible, fair, affordable and easy to use. Every day millions of people around the world dream of starting their own businesses. We strive to help them to do this. Our long-term goal is to close the loop by enabling businesses to turn transactions with customers into long term relationships.
**About the team**:
As a PreSales Representative, you will be a key contributor to the sales team's overall success.
This role will be based in **Milan** and will be focused on working with merchants from the **Italian** market.
**What you'll do as a PreSales Representative**:
- Contact merchants that have already shown interest in our services and products
- Work closely with the team to keep the "engagement time to contact" as short as possible
- Qualify merchants and rely on company tools to capture qualification information in a standardized way in order to maintain high-quality data
- Help the team to achieve the daily, weekly, and monthly targets related to the "qualified merchants" whilst making sure to keep high-quality appointments
- Promote the company ecosystem and manage potential objections to strengthen future customer engagement
- Re-engage with merchants and reschedule meetings where merchants did not attend
**You'll be great for this position if**:
- You're business fluent in **Italian**, both spoken and written
- Conversational **English** is also necessary - any other European language can be considered a plus
- Strong telephone presence and experience
- Excellent verbal and communication skills
- Ability to multitask, prioritize and manage time effectively
- You are highly motivated, goal-oriented, ambitious, and a team player
- Previous experience in the FnB (food and beverage) sector is a plus
- Usage knowledge of Salesforce or any other CRM tools is a plus
**Why you should join SumUp**:
- A company in an exciting period of high and rapid growth
- Represent a great brand with great products
- Competitive salaries and commissions
- Opportunities for learning and professional development
- Awesome office location in one of the most iconic Milan district
- Regular social events and Team building
**About SumUp
We believe in the everyday hero.
Small business owners are at the heart of all we do, so we're creating powerful, easy-to-use financial solutions to help them run their businesses. With a founder's mentality and a 'team-first' attitude, our diverse teams across Europe, South America, and the United States work together to ensure that small business owners can be successful in doing what they love.
SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
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