Presales Specialist - Italy
What we offer
**ROLE DESCRIPTION
The Presales Senior Specialist possesses advanced/expert level knowledge of SAP and partner software solutions and participates in sales cycles as a member of the virtual account team in support of the sales account strategy.
A Presales Senior Specialist interacts with prospective customers through executive meetings, discovery conversations, solution demonstrations, executive presentations and follow-up discussions.
The Primary role of the Presales Senior Specialist during an active sales cycle is to gain acceptance from the customer that SAP solution can solve the customer's problem and is the right choice over the other competitive offerings.
During these cycles they often take on the role of a Solution Captain.
In addition to deal support, a Presales Senior Specialist collaborates with sales and IVE teams to plan and execute business development strategies through the use of Design Thinking tools and techniques.
Deal Support:
- Compose and deliver superior sales presentations covering SAP and partner software solutions to prospective customer audiences.
The presentations must articulate the sales message, differentiate SAP, and leave a strong and positive impression to audiences which can include senior company executives.
- Prepare and deliver value-based software demonstrations/presentations in support of sales cycles.
Preparation includes personalization of materials to ensure delivery of a simple, appealing and compelling customer presentation.
- In advance of a demonstration or key presentation, conduct discovery sessions with representatives from the prospective customer in order to build relationships with the customer and understand their unique needs.
- Demonstrate deep knowledge of SAP solutions and appropriate industries in order to maintain credibility with prospective customers.
Provide proof points with relevant customer stories.
- Support RFx completion in support of customer proposals.
- Ability to effectively present to customers "remotely" using virtual technologies (SAP Virtual Studio and Adobe Connect).
- Provide limited post-sale support to key customers primarily to the project/implementation team to ensure a smooth transition.
- Able to lead as a Solution Captain when deals require complex solutions and require multiple presales participates to support a successful customer presentation or demo.
- Effectively leverage support teams who are there to support presales success.
(Global / Regional Solution Specialists, CoE, IVE, Solution HuBs, Deal Advisors, Solution Experience, Product Management).
Demand Generation
- Support one-to-many sales and marketing events both on-site and remotely.
- Lead & support Design Thinking workshops to promote new and innovative solutions for customers and prospects.
- Collaborate with the sales team to identify whitespace opportunities at accounts.
Sales Readiness
- Develop close relationships with sales teams in order to promote effective sales methodologies
- Participate in demo system design and planning and assist in configuration if needed.
Participate in new product release input and testing and training of peers.
- Serve as a champion for or participate as a leader in Solution Hubs and provide knowledge transfer to colleagues as needed.
**WORK EXPERIENCE
- 5+ years of presales experience and deep knowledge of SAP ecosystem
- 5 - 7 years as solution specialist (or equivalent customer facing role)
- Knowledge of SAP Design to Operate(D2O) proposal and high-level processes
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Functional knowledge of SAP S/4HANA EAM **and/or PLM **is required
- Functional knowledge of other SAP solutions and technologies will be beneficial
- Demonstrates successful engagements even leading small teams during projects and expertise on end to end processes/solution matching
- Excellent communication skills using different presentation / video tools
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Proficient English fluency is a must
- Business level local language: Italian expert or mother tongue
**EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES
- Bachelor equivalent: minimum requirement
- Master equivalent: optional
- MBA / Ph. D. : optional
**We are SAP
**Our inclusion promise
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.
At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
We ultimately believe in unleashing all talent and creating a better and more equitable world.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, pr
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