Principal, Employee Relations Business Partner, Employee Experience And Relations (Exr)
Principal, Employee Relations Business Partner, Employee Experience and Relations (EXR)The Employee Relations (ER) Business Partner is part of the Employee Experience and Relations (EXR) field ER organization and reports into EU Senior ER Customer Fulfillment (CF) Partner, supporting for CF across Europe (EUR). They act as a trusted advisor who connects business challenges to ER activities and outcomes, partner with business lines on pan EUR employee and labor relations risk identification and mitigation strategies, support organizational change, and respond to emerging business and risk opportunities at EUR level. They work in close collaboration with the Senior ER CF Partner, Country Field ER teams and respective Head of Country ER Leadership to deliver CF specific country insights and ensure that fair, consistent, and transparent employee and labor relations processes are applied across all CF operations. They partner effectively with support teams for CF needs and do not think in silos; moreover, they are collectively ER custodians of cross-border and cross-business lines (BL) collaboration and communication.
They possess significant employee and labor relations expertise, high judgment, analytical and communication skills. Where applicable, they will support the BL to ensure Amazon works with and respects the rights and experience of employees to establish and join internal employee representative bodies (ERBs); engagement in constructive relationships and dialogue and operational strategy in terms of ERBs and external employee representatives; the promotion, safeguarding and advocacy for positive relationships and experience with third-party delivery service providers to ensure the business has the maximum flexibility to operate and deliver for our customers. Key job responsibilitiesLabor Relations Advice and Strategy:Design and implement BL-specific ER strategyIdentify trends, mitigate risks, develop pan-EUR strategiesHandle crisis issues with ER HOC and Senior ER BL PartnerProvide timely advice on employee and labor relationsOperational Excellence:Use data to develop persuasive narratives and recommendationsLead large-scale, network-wide projects improving frontline experienceDeliver innovative solutions challenging industry status quoDevelop engagement mechanisms for positive workplace environmentsLeadership Capabilities:Work independently in ambiguous situationsAct as trusted advisor for ER business line relationshipsBuild constructive relationships with stakeholdersProduce high-quality written communications analyzing problems and solutionsSelf Development:Seek learning opportunities and champion new ideasReflect on strengths and growth areas, seeking feedbackLead authentically through self-awareness and transparencyBuild diverse network of leaders across the organizationDevelop strong working relationships with internal and external partnersA day in the life1:1s with relevant BL leaders. Regular connects with field Regional HRM/HRBP teams. Regular connects with field ER teams. Regular connects with peers within and in other ERP BL teams. Regular BL specific ER meetings. EUR ER reporting mechanisms. 1:1 with Manager (cadence TBC in each case). Monthly connects with relevant support team stakeholders such as Safety, Compliance, Legal, Public Policy, Public Relations, PxT, Loss Prevention, TERA, Tech, Change Management, Internal and External Communications, ACES, and Driver Support and Experience. BASIC QUALIFICATIONS• University degree and at least 10 years of professional experience in employee relations, labor relations, or labor/employment law with an emphasis on labor. • Fluency in English, both written and spoken.
Fluency in at least one other European language is desirable. • Labor and employment law knowledge. • Possess strong change management, leadership, negotiation, and influencing skills. PREFERRED QUALIFICATIONS• Good analytical skill. • Law degree / legal background preferred. • Confident handling of MS Office applications (Outlook, Word) and HR information systems. • Relevant post graduate education in human resources or employee/labor relations. • High social skills. • Flexibility and very good organizational skills. • Fast comprehension and high judgment. • Strong team player. • Ability to travel 50% or more of the time. Amazon is an equal opportunities employer.
We believe passionately that employing a diverse workforce is central to our success.
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Please consult our Privacy Notice (https://www.amazon. jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon. jobs/content/en/how-we-hire/accommodations for more information. Posted: December 17, 2024 (Updated about 2 hours ago)Posted: January 10, 2025 (Updated about 2 hours ago)Posted: January 10, 2025 (Updated about 2 hours ago)Posted: January 7, 2025 (Updated about 3 hours ago)Posted: December 24, 2024 (Updated about 3 hours ago)Amazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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