Private Client Advisor- Milan Montenapoleone
PositionTiffany & Co. is opening doors to talents with strong passion and desire to enter in Tiffany world! At Tiffany & Co. , joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.
It's a skill that we've been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit.
Together, each generation of employees honor our past while dreaming of our future.
We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co. 's continued legacy.
Main Responsibilities: Demonstrate an entrepreneurial mindset to exceed sales objectives and KPIs, with a focus on the high-endBe a trusted Advisor, building client development strategy to drive sales, cross-sales and client loyalty, with a focus on High Jewelry and high value creationsDeliver unparalleled service and results and uphold the standards of excellence and luxury etiquetteMonitor high-end segment KPIs in collaboration with the market team and drive action plansEnsure compliance with Tiffany and LVMH procedures, uphold operational excellence standards (inventory, reservation management, transfers, care services excellence, etc.
)Contribute to an inclusive and supportive team environmentBe a Tiffany & Co.
Ambassador in all circumstances (in store, events, networking, social media), inspire clients through authentic brand storytelling, effectively conveying Tiffany's legacy of craftsmanship, brand commitment & integrityCollaborate with the store team and Client Relations partners to create exceptional and unique experiences to celebrate special moments of VIP clienteleBuild a network with exclusive partners in community to strengthen and expand high end client's portfolioDisplay professionalism and exercise agility, adapting behavior and implementing feedback, appropriatelyExercise resilience through new challenging assignments and celebrate innovation when adopting new ways of workingExhibit a positive, ambitious and collaborative attitude, instilling an inclusive team culture of Joy; inspire other team members to sell High JewelryRequired skills: Minimum 5+ years of experience in luxury retail environmentPassion for luxury retail, experienced sales and clienteling professional in an omnichannel luxury environment; expert in High Jewelry and overall luxury productsResults-driven risk-taker and self-starter with entrepreneurial mindsetEstablished high-end network; ability to cultivate connections, expand client-base in multicultural luxury environmentsImpeccable presentation and collaboration skillsExcellent interpersonal skills and demonstrated ability to build and maintain a strong network of high-end partners and clientsStays up to date on luxury trends, events and hot spots; attends key events to network with potential new clientsEffectively utilizes all channels (e. g. , social media) to engage with existing and potential VIP clienteleFlexibility to work non-traditional hours, including days, nights, weekends, and holidaysFluent in Italian and English; a third language is an appreciated plusPreferred skills: Proficiency in multiple languages; add in any specific required languages for your zoneA college/university degreeGraduate Gemologist degree or previous Gemological Institute of America (GIA) course work TIFFANY & CO. MAISON Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world's most prestigious houses for jewelry and accessories.
Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler's core values of inventiveness, craft and joy in designs that endure across generations.
As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry.
It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.
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