Processes Governance & Reengineering Specialist BOLOGNA

Processes Governance & Reengineering Specialist
Bologna
Emilia Romagna, BOLOGNA

PROCESSES GOVERNANCE & REENGINEERING SPECIALIST

YOOX NET-A-PORTER GROUP is the world leader in online luxury and fashion that comprises a complete luxury retail ecosystem.

The Group sells directly to customers globally through its own family of multi-brand online shops NET-A-PORTER, MR PORTER, YOOX and THE OUTNET.

The Group's Online Flagship Stores Division partners with many leading luxury brands to power their own e-commerce destinations.

The Group has 4. 3 million high-spending active customers globally.

As pioneers in bringing together the realms of technology and luxury, YOOX NET-A-PORTER satisfies the most discerning clientele with expertly curated products from the world's most coveted brands, personalised end-to-end service, the latest technology and inspiring content, all shaped by 20 years of insights into the modern shopper.

To support the teams who are powering this ecosystem we have a global Corporate division consisting of departments including Legal, Finance, Marketing and Sales, Strategy, Human Resources, Central Services and PR and Communications.

Our Corporate division are now seeking a talented Processes Governance & Reengineering Specialist to join the Finance Governance & Change Team.

Some of the essentials for you to know are:

Location: Our office in Zola Predosa (BO)

Department Size: 8 (Approx.

)

Reporting into: Head of Group Processes Governance & Reengineering

Direct reports: NA

Besides a competitive salary, we can offer you:

- Performance bonus schemes dependant on the type of role you are in

- A pension that both you and the company contribute too

- A portal with an array of discounts on things like theme park and cinema tickets

- Our famous staff discount along with exclusive staff sales

- Private healthcare for you and your family

- Flexible working

- A chance to be part of a fun and caring team that support each other

Here is a breakdown of what you'll be doing:

- Define, implement and maintain business processes to meet business objectives.

- Analyze and identify opportunities for business process improvements.

- Develop initiatives for continuous business process improvements.

- Ensure in compliance with customer and company proposed standards.

- Work with other process engineers in integration of new and existing business processes.

- Use best practices to carry out business process analysis, re-engineering, process measurements and change management activities.

- Work with stakeholders to identify business requirements, processes and risks.

- Evaluate current business processes and recommend solutions for improvements.

- Develop and maintain best practices to meet changing business needs.

- Prioritize and execute projects for ongoing business improvements.

- Provide technical advice on processing technology, capability, risks, costs.

- Responsible for documenting the processes (costing, timing, value data, workflow)

The type of person we are looking for:

**Qualifications**:

- Bachelor's degree in Engineering, Economics or similar.

Master degree preferred.

- Professional Certification with active status is preferred: Lean/Six Sigma, Project Management Professional (PMP); Certified Internal Auditor (CIA) a plus.

- Knowledge of E-commerce industry and digital environment is a plus.

- Experience in managing multiple parties on innovative solutions.

- Considerable knowledge of, and skill in, understanding business processes and objectives.

- Ability in collecting and analyzing complex data, evaluating information and systems, drawing logical conclusions and proven ability to translate data into meaningful analysis.

- Great communication and active listening skills, ability to conduct presentations.

- Excellent knowledge in Excel, PowerPoint and Visio

Leadership

- Highest personal and professional integrity and strong work ethics

- Results orientation, willingness to commit to a direction and drive operations to completion

- Demonstrated ability to manage adversity and challenging situations

Relationship Management

- Ability to manage relationships with Senior roles across any Business and Functional areas

- Ability to develop collaborative and constructive working relationships

- Ability to handle complaints, settle down disputes by resolving potential conflicts and negotiate with internal and external stakeholders

- Solid and notable orientation towards collaborative team-working, with a strong culture awareness

Project Oversight and Decision-ing

- Ability to break down problems and complexities into manageable goals

- Ability to get to the heart of the problem and make sound and timely decisions to resolve problems

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