Product & Service Designer Milano

Product & Service Designer
Milano
Lombardia, Milano

For a Consultancy Firm we are looking for a Product & Service Designer to join the design team, to partner with the design leadership team in delivering outstanding experiences with a project/programme of work.

This person has broad experience across the spectrum of Design and has also had experience of leading large and complex programmes of work.

**Skills**:

- At least 5 years of experience in conceptualizing and designing digital products and services

- A deep understanding of UX/UI, Design Thinking and Agile methods

- Have a good understanding of planning, executing and implementing design thinking methodology

- Be facilitator of visions and perspectives for all discipline peers in creating a shared vision and understanding of projects using the lenses of viability, desirability and feasibility

- Be an expert communicator with empowering and educating your team and stakeholders on all things Design, taking project leaders on a journey to truly understand the value of service design

- Experience with managing products and services from concept to launch

- Framing the problem and finding opportunities as the cornerstone for a confident solution strategy that can accelerate the rest of the design process, from ideation to implementation.

- Use an arsenal of research techniques and tools alongside research specialists to generate problem framing insight to create hypotheses for solutions that you'll seek to validate/invalidate.

- Strive to go from idea to learning as quickly as possible

- Use accelerated design workshops techniques to conduct work within a cross-functional environment.

- Fluency in working with state-of-the-art UI and prototyping tools (e. g.

Sketch, Figma, Adobe CS)

- Encourage best in class information architecture (such as user flows, taxonomy, hierarchy etc. )

to services and products

- Fluent Italian and English required

You will have:

- A portfolio that highlights your approach to problem solving coupled with your skills in service design, research, user experience, and design (both visual and interaction)

- Knowledge of Agile or Lean UX or product methodologies and experience working in a collaborative, agile environment is a plus

**Responsibilities**:

- Collaboration - with product managers and engineers at every phase of the product development process.

Eventually embedded in Squads

- Holistic experience design - Interconnecting your work with the Service picture as well as Business capabilities and Customer needs.

Understanding the broad view to create a fitting value proposition nested within products, journeys, and features

- Continuous Improvement - working to optimise the user experience in solutions

- Workshop facilitator - leading mixed disciplined teams through design thinking workshop methods to get a 360-degree view of a challenge

Job Deliverables:

- Collaborate within a mixed-disciplined team (squad) across an end-2-end process (strategy> design> delivery)

- Collaborate to understand the service vision and programme goals.

- Be a workshop facilitator (virtual or hybrid) guiding the squad through design thinking exercises and workshops

- Ideate, prototype and test with users to validate the value in the solution as early as possible.

- Collaborate to measure success and implement improvements

What we offer:

Full time contract RAL commensurate with experience.

Smart working.

Contratto di lavoro: Tempo indeterminato

Stipendio: €40. 000, 00 - €55. 000, 00 all'anno

Orario:

- Dal lunedì al venerdì

Sede di lavoro: Ibrido/da remoto (20123 Milano, LOM)