Product Director – Cloud Services Milano

Product Director – Cloud Services
Milano
Lombardia, Milano

About GTT :

GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies.

We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence.

Role Summary :

The Product Director, Cloud Services role is responsible for contributing to GTT product strategy, development, execution, and ensuring alignment with organization goals and customer requirements. The product areas and frameworks covered by this role include, but are not limited to Hosting, Private Cloud, Managed Public Cloud, Hybrid Cloud, Virtualization, Containerization, Cloud Professional Services.

Job Scope :

This role collaborates with various departments at GTT, including sales, solutions consulting, engineering, product engineering, systems development, and service delivery.

Duties and Responsibilities :

Contribute to the vision and roadmap for the cloud services product line to create a scalable and sustainable business.

Drive innovation within the portfolio and across divisions to ensure competitive market positioning, pricing, technology, and product structure.

Lead cross-functional teams to ensure successful product launches and ongoing product improvements.

Understand long-term client market and develop products strategies to ensure products are highly competitive.

Collaborate with product marketing and marketing communications to develop product positioning, messaging and campaigns that resonate with our target buyers.

Engage in thought leadership and strategic communication activities representing GTT with conferences, industry analysts, and press.

Deliver a customer-centric approach to product development, ensuring products address customer needs and pain points. Establish and maintain strong relationships with key customers to gather feedback and insights.

Stay up-to-date with industry trends and competitor activities to inform product decisions and maintain a competitive edge.

Conduct market research and analyze customer feedback to inform product decisions.

Required Experience / Qualifications :

Experience working within a Product Management function at a global telecoms or managed services provider.

Understanding of the products and technologies that comprise the portfolio, including managed hosting, public cloud, private cloud, containerization, virtualization, and professional services.

Understanding of multi-national enterprise networking, security and compute requirements, with experience of interacting with C-suite contacts in global enterprises.

Understanding of the competitive marketplace.

Strong strategic thinking and business acumen, with the ability to align product initiatives with business objectives.

Excellent communication and interpersonal skills, with the ability to influence and collaborate across the organization.

Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a fast-paced environment while providing direction to teams.

Desirable Experience / Qualifications :

Relevant technical certifications.

Relevant Product Management training certifications.

Core Competencies :

Business Acumen: Knowledge of business concepts, tools, and processes needed for making sound decisions in the context of the company's business.

Knowledge of Organization: Knowledge of the organization's vision, structure, culture, and values.

Effective Communications: Understanding of effective communication concepts, tools, and techniques.

Problem Solving: Knowledge of approaches, tools, and techniques for recognizing and resolving problems.

Relationship Management: Knowledge of relationship management techniques.

Strategic Thinking: Knowledge of the importance of "big picture" thinking and planning.

Product Development Strategy: Knowledge of the principles and practices for designing product development strategy.

Telecom Platforms and Technologies: Knowledge of the architecture of various telecom platforms.

Telecom Product Management: Knowledge of the methodologies, tools, and techniques of telecom products.

Telecom Services Industry: Knowledge of the telecommunications industry.

Universal Competencies :

Continuous Improvement: Knowledge of transformation initiatives to drive changes in business practices.

Customer First: Knowledge of customer interactions and creating a culture of accountability.

Operational Excellence: Understanding the system-driven processes for consistency and scalability.

EEO Statement :

GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment.

GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

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