Product Performance Specialist, Combines Ne

Product Performance Specialist, Combines
Ne
Liguria, Ne

Product Performance Specialist, Combines

As Product Performance Specialist you will provide leadership in managing and evaluating Field Service technical support requests.

You will provide customer service by communicating with our Field Technicians, Partners or Farmers coordinating the activities with other departments to best serve the needs of the customers.

If you have a positive attitude and desire to help others and would enjoy the chance to be a member of the AGCO team, check this opportunity!

**What You Will Do**:

- ensure proper level of technical support (2nd/3rd) driving to fast resolution

- reporting information to the interested stakeholders according to the communication agenda and following the appropriate process

- collaborate with others factories and departments to ensure the product is meeting the Customer Expectation

- assist and monitor technical requests coming from dealer network and AGCO personnel in the countries

**What You Will Bring**:

- Good technical knowledge of products and mechanical/electrical systems

- Previous experience with Aftersales, Service, Parts organization or similar is needed

- Availability to travel

- Full driving license

- Fluent English and Italian

**A Plus If You Have

Experience with Agricolture machineries is a plus

AGCO is a global leader in the design, manufacture and distribution of agricultural engineering with a portfolio of exciting international brands which deliver solutions to farmers in 140 countries through a full line offer from tractors and combine harvesters to protein production systems and smart farming software solutions - to an environment where the future is happening now.

Join us as we bring agriculture into the future.