Product Specialist
Product Specialist**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations.
Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
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Working in the Process Automation Measurement and Analytics sales team, you will be working with internal teams to maintain the highest levels of customer satisfaction.
In this role, you will perform various product, system or service life cycle activities supporting development, launch, maintenance, pricing and profitability.
**This position reports to**:
Product Line Manager Pressure
**Your responsibilities**:
- Support the product/system/service development process from project specification to product/system/service launch.
Assist sales and marketing teams in the launch and selling of new products/systems/services.
- Collaborate with internal teams (i. e. , Manufacturing, Quality, Engineering, Research & Development, Supply Chain, and Logistics) to ensure customer satisfaction.
Contribute to the preparation of the communication materials in collaboration with the MarCom team.
Assist with resolution of customer product/system/service issues through the CCRP process and may accompany internal partners to customer sites.
- Manage the technical specification of product assigned and support the Product Manager in developing the business case for product/system/service developments, maintenance and cost reduction.
Follow major warranty cases and quality cost drivers for assigned products/system/service and ensure a resolution.
- Collaborate to define marketing plans to promote sales activities.
- Product technical expert in charge to create e-learning contents.
Deliver new product/system/service training to internal teams and customers.
- Own the global list price preparation for review and approval, including maintenance in SAP system.
- Support the Global Product manager in preparing various analyses by market, product and competitors.
Collaborate with internal teams to share data as needed.
- Contribute to the preparation of marketing tools to support the business and the Sales organizations.
**Your background**:
- Technical Degree or Diploma.
- Preferred experience of 2 - 5 years.
Demonstrated experience of marketing and sales strategy.
- Ability to speak in English and Italian proficiently.
- A collaborative, solution-focused approach with strong communication and relationship-building skills.
**More about us**:
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