Professional Services Engineer Emea (Based In Italy) Lazio

Professional Services Engineer Emea (Based In Italy)
Roma
Lazio, Lazio

Job Description - Professional Services Engineer EMEA (Based in Milan, Italy)Professional Services (PS) Engineers operate as the leading technical force of the Regional Field Support Organization, responsible for low-level design, deployment, and advanced technical consulting of the entire Radware solutions portfolio.

PS Engineers work directly with customers, leading Radware solution implementation and support on customer premises (either on-site or remotely). PS Engineers cooperate with Pre-sales, Sales, Product Management, RD, and Global support teams inside Radware to implement solutions according to customer requirements and needs. In this role, the PS Engineer will work from home and visit customers on-site. Responsibilities:Coordination of technical solutions with Pre-Sale EngineersDeep understanding of customer requirements and customizationsCreation of solutions with detailed technical design and documentation – SoW, LLD, ATPSolution implementation according to agreed schedule and timelinesTroubleshooting and resolution of technical issues during implementation (interaction with back-office and RD teams, if needed)Conduct technical workshops and consulting with customers and partnersEstablish and maintain strong working relationships with key internal and customer personnel to work effectivelyRequirements:At least 3 years of industry-relevant integration work experience (Networking and Security)Customer orientation and on-site support experienceExcellent knowledge and hands-on experience with L2/L3 Switching/Routing, L4/L7 switching/load balancingKnowledge of firewalls, IDS/IPS, VPN, security consulting, SSL, IPSecHands-on experience with Cisco, Juniper, and virtualization products (VMware, KVM)Good knowledge of Linux environment and script writing skills in at least one of the following: Bash, Perl, PythonStrong analytical and troubleshooting abilities - complex problem debugging and resolutionCommunication and interpersonal skills – written and verbalThe role requires frequent traveling locally and abroadFluent English communication – written and verbalWillingness to travel up to 50%Advantages:Familiarity with Radware products (preferred), or other Application Delivery products/solutionsFamiliarity with DoS attack mitigation solutionsMulti-language ability (English fluency is a must-have, and French fluency is a strong advantage)Primary LocationMilan, ItalyJobApplications / Systems Engineering #J-18808-Ljbffr