Program Manager Milano

Program Manager
Milano
Lombardia, Milano

What can you expect?

The position is part of Claims Europe Transformation Office and involved in the core team of regional/global transformation programs.

It is responsible for collaborating with Senior Leaders across the organization to develop and execute plans to analyse and standardize processes, ensure the successful implementation of change and technology projects, improve operational capabilities (onshore & offshore), and increase operational efficiency and effectiveness.

Main responsibilities include:

- Monitor the projects of the Transformation Program from initiation through delivery.

Reviews status of projects and budgets; manages schedules and prepares status reports.

- Collaborate and use data to analyse new opportunities

- Utilize project and change management methodology to enable effective execution

- Lead and leverage cross functional teams to evaluate, develop and manage projects for key business processes.

- Manage stakeholders across functional/business/country organizations to create buy-in and engage them for the deployment and success of their initiative(s).

- Work closely with project managers, business analysts, business experts, IT delivery team, and external vendors.

- Build financial and operational models to simulate various scenarios and guide management decisions

- Lead meetings cross-functional teams and communicate progress and outcomes to stakeholders

**What is in it for you?

- Opportunity to work on regional and global projects in a multi-cultural environment

- Opportunity to be part of a dynamic team made up of talented people with different backgrounds

**We will count on**:

- Strong program/project management skills

- Proven experience in delivering complex projects in international environment

- Strong business analysis skills

- Good understanding of process flow conventions

- Excellent communication and presentation skills

- Demonstrate ability to gather user requirements and convert them into good documentation.

- Track project status & create periodic reports to be shared with internal & management teams

- Ability to work and deliver under pressure

**What you need to have**:

- Bachelor's degree in engineering/computer science/technology

- Minimum 5 years of Business Analysis + Project Management experience in a consultancy firm or highly-structured company

- Past experience in complex projects and managing multiple stakeholders

- Proficiency in analyzing data

- Recognized as problem-solver

- Proficient Italian and English

**What makes you stand out**:

- Strong organizational, project management, and multi-tasking skills with demonstrated ability to manage expectations and deliver results;

- Positive attitude, with strong influencing skills;

- Project Management certifications (PMP)

- Lean Six-Sigma certification

- Experience in executing large complex multi-country projects

- Experience in insurance industry