Program Ops Manager, Eu Fba Supply Chain
EU FBA Program Ops Manager, EU FBA Supply ChainJob ID: 2789520 | Amazon EU SARL (Poland Branch) - J81Today, more than 58% of worldwide purchases from Amazon are made from third-party businesses.
That's $160B in sales, mostly from Small- and Medium-sized businesses.
Fulfillment by Amazon (FBA) enables these businesses (our Selling Partners) to hand over the heavy lifting of warehousing, payment processing, delivery returns and customer service to Amazon.
The FBA team has recently embarked in a WW multiyear journey to capture a multi-billion incremental revenue entitlement on high ASP selection (items above $50 selling price), including category specific investments in Supply Chain, Customer Experience and Seller experience. Amazon currently seeks creative, dynamic and experienced Program Ops Manager to join the EU FBA Seller Experience and Reimbursements team to build a brand new secured and faster supply chain reducing the Lost items during the inbound process and time required to process investigations when a defect occurs. A successful candidate must be able to work independently, be comfortable with ambiguity, and be able to influence internal/external partners at all levels of the organization.
This role will particularly suit someone with strong analytical abilities, relationship building skills and superb project management capabilities. Key job responsibilitiesEstablish E2E knowledge of FBA Inbound Process, Seller pain points and major drivers of lost across Sellers / Carriers / Amazon networks. Identify and lead Scalable solutions to reduce Lost defects at inbound for High Value Items with partner teams (Procurement, Ops, Carrier management, WW Defect prevention teams…)Collaborate with Strategic Account Management teams to define and launch pilot to test the solutionsEstablish Product roadmap in collaboration Tech teamsEstablish Program mechanisms (goal setting, metrics, reporting, set of reviews to drive visibility on performance and initiatives progress…)BASIC QUALIFICATIONSBachelor's degree in Business Administration, Supply Chain/Operations, Engineering, Statistics, Finance or similar5+ years of program and project management experience (ideally within the SC domain)Sound business judgment with strong analytical skills, and a proven track record of taking ownership and delivering programmatic changeAbility to work effectively with tight deadlines in a fast-paced environmentA strong appetite for teamwork, and a just-do-it attitudeWell versed in Excel and basic SQL SkillsStrong urge to explore input and output data/metrics and drive solutions through logical reasoning and data interpretation skillsStrong analytical, interpersonal and communication skills with demonstrated ability to engage with various stakeholders and be impactful in difficult situationsProven ability to work effectively for tight deadlines in a fast-paced environmentGood proficiency in English language, both verbal and writtenExperience in managing projects with complexity. PREFERRED QUALIFICATIONSThe right candidate thrives in a high energy environment where tactical and strategic activities are expected to be driven in parallel.
Willingness to "roll up sleeves and do what needs to get done" to consistently deliver results. Amazon is an equal opportunities employer.
We believe passionately that employing a diverse workforce is central to our success.
We make recruiting decisions based on your experience and skills.
We value your passion to discover, invent, simplify and build.
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