Programme Manager (Global Sporting Event) - Italian/English Speaking Milano

Programme Manager (Global Sporting Event) - Italian/English Speaking
Milano
Lombardia, Milano

The Programme Manager is responsible for planning and delivery of the assigned sponsor programme or a component of a larger sponsor programme.

This is a contract role starting March/April 2025 until March 2026.

Key Responsibilities

Support and lead at times, in design and detailed planning of the programme and strategies for delivery

Work with the client to understand in detail the guest's movements and ensure all information and operational planning documents are kept updated

Update all itineraries, briefing documents and communications as and when changes occur

Working with the operations team to plan and manage all programme elements including Hotel, Ticketing, F&B, Transport, Premiums, Print and Production, Onsite offices, Accreditation.

Develop the guest experience in line with client aims and local market knowledge pre event, and actively manage the guest experience onsite

Develop and manage project timelines

Advise clients on deadlines in timely manner

Develop and manage relationships with venue operators and client stakeholders

Develop and manage relationships with suppliers

Develop training / operational manuals to ensure the event team has thorough knowledge of all procedures

Oversee all aspects of operational delivery

Understand guest travel and how it impacts the programme, implementing mitigation strategies where appropriate

Input to budget management & reconciliation

This is not an exhaustive list and all team members will be expected to contribute to any other aspects of the business, as necessary.

Skills, Knowledge, Expertise

Fluent in Italian and English

Excellent client and VIP engagement manner and experience

Proven experience in a hospitality programme management role

Ideally experience within the global event industry

Excellent organisational skills

Strong time management skills with ability to meet strict deadlines

Excellent client liaison skills

Ability to delegate effectively and a willingness to lead by example

Advanced computer & budgetary skills, Word, Office, Excel, PowerPoint

Proactive, positive approach to all tasks and a high degree of reliability

Attributes

High energy, comfortable working potentially long hours in a demanding but rewarding and friendly environment

Flexible, enthusiastic, confident, outgoing

Willing to roll sleeves up and get involved

Passionate about sport, hospitality and delivery

Able to work in a calm, kind and professional manner in a pressured environment

Ability to prioritise a demanding workload