Programme Manager (Global Sporting Event) - Italian/English Speaking Milano

Programme Manager (Global Sporting Event) - Italian/English Speaking
Milano
Lombardia, Milano

Programme Manager (Global Sporting Event) - Italian/English Speaking (Contract)DescriptionThe Programme Manager is responsible for planning and delivery of the assigned sponsor programme or a component of a larger sponsor programme. This is a contract role starting March/April 2025 until March 2026. Key ResponsibilitiesSupport and lead at times, in design and detailed planning of the programme and strategies for deliveryWork with the client to understand in detail the guest's movements and ensure all information and operational planning documents are kept updatedUpdate all itineraries, briefing documents and communications as and when changes occurWorking with the operations team to plan and manage all programme elements including Hotel, Ticketing, FB, Transport, Premiums, Print and Production, Onsite offices, Accreditation. Develop the guest experience in line with client aims and local market knowledge pre-event, and actively manage the guest experience onsiteDevelop and manage project timelinesAdvise clients on deadlines in a timely mannerDevelop and manage relationships with venue operators and client stakeholdersDevelop and manage relationships with suppliersDevelop training / operational manuals to ensure the event team has thorough knowledge of all proceduresOversee all aspects of operational deliveryUnderstand guest travel and how it impacts the programme, implementing mitigation strategies where appropriateInput to budget management reconciliationThis is not an exhaustive list and all team members will be expected to contribute to any other aspects of the business, as necessary. Skills, Knowledge, ExpertiseFluent in Italian and EnglishExcellent client and VIP engagement manner and experienceProven experience in a hospitality programme management roleIdeally experience within the global event industryExcellent organisational skillsStrong time management skills with ability to meet strict deadlinesAbility to delegate effectively and a willingness to lead by exampleAdvanced computer budgetary skills, Word, Office, Excel, PowerPointProactive, positive approach to all tasks and a high degree of reliabilityAttributesHigh energy, comfortable working potentially long hours in a demanding but rewarding and friendly environmentWilling to roll sleeves up and get involvedPassionate about sport, hospitality and deliveryAble to work in a calm, kind and professional manner in a pressured environmentAbility to prioritise a demanding workload #J-18808-Ljbffr