Programs Coordinator
Programs Coordinator, Florence Study Center About Accent Global Learning: For over 30 years, Accent has been a behind-the-scenes force working with colleges, universities, and university systems to achieve their missions more effectively and economically through the thoughtful, strategic use of global education. With pedagogical expertise, deep local networks, and unparalleled customization and care, we extend each institution's ability to deliver meaningful global learning opportunities and outcomes. For more information: accentglobal.com Job Description: The Programs Coordinator will serve as part of a small team in the Florence Study Center that manages all aspects of various US university programs, including housing, academics, health & safety, cultural trips, and service learning. Main Responsibilities: Coordination of US University study abroad programs in Florence including scheduling, bookings, and reservations for student groups. Serve as local point person for US faculty and students throughout the program ensuring quality. Student services as part of the Front Desk team, advising students on academic, housing, cultural issues and on accessing medical and mental health resources. Accompany students on overnight excursions, day trips, cultural events, and site visits in Florence. Work to develop new local academic and cultural resources for program enhancement. Financial recordkeeping and payment processing for all program expenditures. Student emergency support pursuant to Accent health and safety protocols, and serve on the staff on-call rotation for student emergencies. Other administrative tasks as needed. Evening and weekend work required. Requirements: Legal right to work in Italy. Bilingual English and Italian. Reside in the Florence area. Experience studying abroad is a plus. Qualifications and Experience: BA or MA degree. Previous experience working in an office or University environment. Experience working in an international environment and/or with US university programs is a plus. Strong communication skills, both oral and written in Italian and English. Flexibility and willingness to take on a variety of tasks as part of a fast-paced small team environment. Strong interpersonal and intercultural skills and US-style customer service orientation in working with a diverse student and faculty population. Organized, efficient and detail-oriented individual with capacity for multi-tasking and decision-making. Excellent numeracy and organizational skills. Local knowledge of Florence, familiarity with Italian culture and history. Proficiency in technology, Microsoft Office 365, Email, and Social Media Applications. A minimum level of AV knowledge, including classroom setup. Start Date: March 2025 How to Apply: Send resume and cover letter to florencejobsaccentglobal.com. Only applicants selected for an interview will be contacted. J-18808-Ljbffr
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