Project Custmoer Service – Project Business Line Bardi

Project Custmoer Service – Project Business Line
Bardi
Emilia Romagna, Bardi

PROJECT CUSTOMER SERVICE – PROJECT BUSINESS LINEEUR 30. 000 - 50. 000

Our client is WOLONG GROUP, one of the leading manufacturers of Power Drive System solutions and the world's 3rd largest producer of electric motors. We are looking for a:

PROJECT CUSTOMER SERVICE – PROJECT BUSINESS LINE The resource will collaborate with local Sales to develop new opportunities.

Responsibilities: Prepare requests for quotation and relevant orders for internal factories and third parties;Transfer customers' order execution procedures to factories' project management teams;Coordinate the whole process flow in project execution;Respond to customers' complaints and escalate issues;Manage technical and commercial change orders;Control project schedule and documents in close cooperation with Factory engineering, PM teams, and local Sales team;Facilitate project closeout reports and project review meetings with customers;Maintain coordination and relationships with third-party local suppliers;Qualifications: Electrical engineering degree or Industrial engineering degree preferred;Good experience in Electric motors Low and Medium Voltage, as well as Electronic drives;Good knowledge of SAP system, CRM, and Microsoft Office tools;Native in Italian and fluent in English, both oral and written; Spanish, German, or Chinese knowledge will be considered a plus;Ability to manage international projects involving EPC, Engineering, OEM, End Users, and different factories worldwide;Goal-oriented and problem-solving mindset;We offer: Workplace: Milano (MI) – Città Studi. Candidates based in Florence (FI) will also be considered.

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