Project Manager - New Product & Services Milano

Project Manager - New Product & Services
Milano
Lombardia, Milano

Want to do the best work of your life?

Make your mark at Europe's leading entertainment brand.

Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.

We're looking for a PROJECT MANAGER - NEW PRODUCT & SERVICES

Position Summary

Being part of the Customer Digital Transformation team as a New Product & Services PM means becoming a key player in Sky's major projects of the future and the company's Digital Transformation journey.

What you will do:

- Define E2E governance for each project flow;

- Collaborate with Business Owners to gather key project requirements within document templates agreed upon with technical structures;

- Collaborate with the internal digital design factory structure with the goal of designing innovative front-end and back-end experiences for customers across all touch points (human/digital) by defining new processes or improving existing ones;

- Become an ambassador of the new digital first approach across all project tables, with the goal of ensuring a simple, innovative and consistent front-end and back-end experience;

- Lead the sharing of business requirements with all involved structures (Customer Marketing, Customer Journey, Customer Digital Engagement, Legal, Privacy);

- Lead project SALs and dedicated management board update meetings;

- Lead the project execution up to the final UAT phase, constantly aligning the Business Owners involved in order to effectively complete the established work plan;

- Identify and manage any dependencies on other projects;

- Monitor project KPIs to ensure proper support and rollout.

What will make you successful

- Customer obsession

- Excellent interpersonal and teamwork skills

- Curiosity and innovative spirit

- Problem solving

- Flexibility, ability to adapt to situations and autonomy

- Excellent organizational, planning and coordination skills for optimizing personal and business resources

- Project management

- Knowledge of sales processes

- Excellent knowledge of Office Automation (Excel and Power Point)

- High knowledge of the English language, both written and spoken

Why wait?

To find out more about working with us, search #LifeAtSky on social media.

A job you love to talk about.