Protocol Assistant Lazio

Protocol Assistant
Roma
Lazio, Lazio

Job Description - Protocol Assistant (2500128)

CALL FOR EXPRESSIONS OF INTEREST - VACANCY ANNOUNCEMENT : 2500128

Protocol Assistant

Job Posting14/Jan/2025

Closure Date04/Feb/2025, 10:59:00 PM

Organizational Unit : CSG

Job TypeStaff position

Primary Location: Italy-Rome

Duration: Fixed-term: two years with possibility of extension

Post Number: 0727342

CCOG Code: 2203d

IMPORTANT NOTICE: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device.

• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture. • Qualified female applicants, qualified nationals of non-and under-represented Members and persons with disabilities are encouraged to apply. • Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values. • FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. • All selected candidates will undergo rigorous reference and background checks. • All applications will be treated with the strictest confidentiality. • FAO staff are subject to the authority of the Director-General, who may assign them to any of the activities or offices of the Organization. Organizational Setting The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through the FAO Strategic Framework by supporting the transformation to more efficient, inclusive, resilient and sustainable agrifood systems.

The Protocol Services Branch (CSGP) acts as liaison between the Organization, the Permanent Representations and the Host Government and provides administrative services regarding visas, privileges and immunities for staff and accredited Member representations.

Main Purpose The Protocol Assistant performs a large variety of routine administrative transactions and office support functions contributing to the smooth and efficient running of the work unit.

Supervision Received/Exercised The Protocol Assistant reports to the Chief of Protocol and receives guidance from the higher-graded Protocol Assistant in the Branch.

Working Relationships The Protocol Assistant usually interacts with a wide variety of colleagues within the work unit and with immediate clients within the Organization.

Key Functions/Results Receive visitors, place and screen telephone calls and respond/advise staff on routine requests for information. Screen and process administrative requests for staff members and Diplomatic Agents concerning privileges. Assist in drafting Note Verbales to facilitate entry visas to Italy. Liaise with HR services on staff member status in relation to entitlements. Draft routine correspondence in English, French and/or Spanish and Italian. Maintain office statistics, websites, files and records updated on a regular basis. Review, record, distribute and process incoming mail and correspondence. Respond or draft responses to standard/routine correspondence and other communications. Initiate general administrative tasks in the computerized financial/travel/human resources systems. Research, compile and organize information and reference materials for reports. Interact with the other units in CSGP and CSG. Perform other protocol related duties as may be required. Impact of Work The incumbent's work impacts on the timely and efficient delivery of office support services, and on the smooth and efficient running of the Office.

CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING Education: Secondary School Education.

Experience: Three years of relevant experience in office support work.

Languages: Working knowledge (proficiency - level C) of English.

IT Skills: Good knowledge of the MS Office applications, Internet and office technology equipment.

Technical Skills Good knowledge of communication and documentation standards. Good knowledge of corporate computerized financial/travel/human resources systems. Demonstrated ability to liaise with members of the diplomatic community. Ability to draft correspondence in required languages. General knowledge of protocol and of the headquarters' agreements. Good knowledge of ID card management, UNLP and Visa processes. Desirable Qualifications and Skills Good knowledge of the organizational structure. Intermediate knowledge (intermediate proficiency - level B) of one of the other working languages of the Organization. Demonstrated sensitivity, tact and ability in dealing with confidentiality of sensitive information. Working knowledge (proficiency - level C) or intermediate knowledge (intermediate proficiency - level B) of Italian would be an asset. ADDITIONAL INFORMATION • FAO does not charge a fee at any stage of the recruitment process.

• Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED).

HOW TO APPLY • To apply, visit the recruitment website at Jobs at FAO and complete your online profile.

Incomplete applications will not be considered.

• Candidates may be requested to provide performance assessments and authorization to conduct verification checks.

• Only applications received through the recruitment portal will be considered.

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