Qa And Tech Support Lead Milano

Qa And Tech Support Lead
Milano
Lombardia, Milano

About Worldline

- Worldline is the European leader in digital payments and number four worldwide, powered by over 20, 000 employees in more than 50 countries.

Every day, our technology provides the trusted infrastructure for millions of people and businesses around the world - and we´re just getting started.

We are on an exciting journey to lead the way towards the next frontier of payments.

Our ambitions are extraordinarily high, and we need the best people in the world to bring them to life - people like you.

**We are seeking a **QA and Tech Support Lead** to work within our R&D department.

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Our team brings together analysts, architects, project managers, developers and testers that take our solutions from concept to reality.

You will be joining our team at the start of an exciting journey as we work to take Ingenico payment system to a new level: from standard payment devices to a services hub, making them the access point to a platform that integrates innovative payment solutions and customer services.

At Worldline, our technology addresses persistent challenges of the payment world.

We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies.

We have many hardworking and dedicated peers that would love for you to work with them.

We are committed to continuous improvement.

We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness.

We would like to welcome an organized, innovative and process driven colleague to our team.

**Your day-to-day responsibilities include**:

- Manage ITA QA team on Wordline Terminals (4 resources + external partners)

- Drive the strategy in terms of tools and process of the QA and Tech support team

- Directly support VIP customers for major topics

**Signs of success

- You feel comfortable with change of priority

- You feel comfortable with business and customers interactions

- Managing QA team in embedded context

**Skills we can't do without**:

- Degree in Computer Science/Software Engineering

- Good knowledge of software factory organisation

- Very good knowledge of SW delivery tools used by Ingenico (e. g.

Git, Jira, etc);

- Very good knowledge of test tools (Xray, etc)

- Ability to work with many stakeholders in international context

- 8-10 years experience on leading technical teams in similar context

- Good knoweldge of test automation on embedded system

- Very good communication skills;

- Autonomous on complex solution development;

- Fluent in written and spoken English.

**Skills we'd like**:

- Payment industry

- Experience on Ingenico Terminals

In addition to joining a global leader in digital transformation, you can also expect an excellent range of benefits.

These include: a rewarding salary, generous annual leave, private medical insurance, an attractive pension scheme plus many more.

We also operate a flexible benefits scheme, allowing you to purchase discounted products and services.

What's more, we really value Innovation, Cooperation, Excellence and Empowerment.

These values are reflected on our daily work.

This is the core of our organization.

At Worldline our top priority is to engage, encourage and develop you to help you improve your potential.

In fact, we have comprehensive training and development programs in place demonstrating our dedication to developing your career.

Our success comes from strong skills, new insights, diverse points of view and the energy of all women and men from Worldline.

Not only do they represent the Heart and Face of our company, they are also key players in our success.

We make leading our talents a major asset in the success of our business.

**Job Segment**:Technical Support, Test Engineer, Testing, Embedded, Software Engineer, Technology, Engineering