Qa Manager Milano

Qa Manager
Milano
Lombardia, Milano

Welcome to our fabulous world.

We are **_TheFork_**.

Our mission is to **_bring happiness through amazing dining experiences, _** thanks to our 3 main products:

**TheFork App** : the restaurant discovery and booking app for every occasion

? **TheFork Manager** : the tool to digitize restaurant operations and be in full control of your business

**TheFork Pay & gift cards**: the new and amazing dining payment experience

Creator of a unique model that disrupted the restaurant industry 15 years ago, we are now the **leading dining platform** across Europe and Australia.

We are experiencing an exciting period of growth, and we need the greatest folks onboard.

Together, we will make our wildest dreams come true!

We strongly believe that our mission can only be achieved if we also bring happiness to our working environment.

We do this by providing a **flexible, multicultural and positive environment** where each individual has the space to grow.

We nurture this happy culture through our **core values**: We are better together - We act like an owner - We genuinely care for our users and customers - We believe in transparency - We never stop learning - Speed wins

Oh!

And we are also part of the big Tripadvisor family ? ?

With love,

Your future buddies, the Forkies.

**TheFork is looking for a QA Manager**:

**Platform Domain**:

- Platform domain is one of the 4 product & engineering domains which compose TheFork.

The others domains are Restaurant Xp and Diners Xp, Internal Users Xp.

- Platform is composed of QA, DevOps, SecOps, Architects, DevXp, Journey Enablers and Core Market Place

- Platform domain's main responsibility is to

- empower engineers to confidently deliver solutions with quality, performance and scalability.

- support the technical platform and its scalability

- Provide shared components and core capabilities

**QA Manager**:

We are building a brand new team to provide **shared core business functional capabilities** to be consumed by all tribes.

This is including the core of our booking system : Reservation, Offers, Availabilities, and even the developer portal to facilitate external connections

**What you will do**:

Join the other engineering managers of Platform domain located in Paris, Nantes, and London.

Our ambition is to strengthen our technical foundations and contribute to our core business transformation.

As the Engineering manager of the QA team, you will be responsible for TheFork Quality Processes, tooling and strategy, and you will manage both automation and manual QA teams.

You will rely on 2 engineering managers.

You will have the following responsibilities:

**_ Technicals_

- Drive improvements to the software development practices used for test automation

- Lead initiatives to boost tooling, automation and integration speed, focusing on developer productivity, release velocity and product quality

- Maintain and improve tooling of testing frameworks servicing the entire TheFork engineering community

- Drive release process at TheFork aiming to continuous deployment in collaboration with Ops team

- Improve existing processes, find innovative ways to enhance the quality at TheFork with a constant and proactive technical watch on test and quality tools and processes

**_Product owner role_

- Participate to the definition and review of testing strategy and quality process at TheFork and share the vision with QA team and stakeholder

- Manage all the quality-related activities in the team: gather all the relevant information to prioritise tasks efficiently with the team

- Adapt or improve the QA team organization in order to work productively in our Agile context

- Communicate progress with engineering teams and stakeholders, give visibility on impediments and raise alert if required

- Work closely with the Development, Product and Design teams, meaning you are aware of the product guidelines, delivery targets and take them into account in your own team planning.

- Coach and evangelise product and engineering community on QA goals and best practices

**_Monitoring & Data driven_

- Contribute data to quality dashboards to ensure visibility of quality across the company

- Create and manage bug reports and Develop Interaction process with developers/QA peers to resolve defects/issues

- Identify relevant and actionable KPIs according to QA Goals and Objectives and set-up Dashboards to monitor them

- Monitor, follow-up and improve completeness of test coverage in liaison with development teams (functional and integration tests)

**What technologies are we using?

**:

- React for front-end

- NodeJS for back-end building a horizontally scalable microservice-based architecture to serve customers in 22 countries witth GraphQL APIs

- Native apps Android is in Kotlin and iOS in Swift

- Domain events are propagated through RabbitMQ as an event bus

- Our websites and servers are monitored with Prometheus, Grafana, ELK for 24x7 operations and ease of troubleshooting

- We are 100% Kuber