Quality & R&D Manager Catania

Quality & R&D Manager
Catania
Sicilia, Catania

Quality & R&D Manager (DGAFGL-5B81BEDE) Catania (province), ItalyDescription of Main Activities/Responsibilities: Monitor business processes to verify protocol application and compliance with predefined procedures;Perform Gap analysis versus Group Quality and Food Safety standards and close gaps where applicable;Plan and conduct quality control activities and internal inspections;Lead external quality audits from external certification bodies or external customer audits, follow up the execution of needed corrective actions afterwards;Assure keeping current certifications while continuously improving the standards;Analyze all customer complaints and ensure a fast and professional response is given to customers while also implementing the needed corrective actions;Coordinate and supervise the analysis of raw materials and products;Analyze and process customer satisfaction and customer quality data;Evaluate external suppliers in coordination with central supplier quality and ensure compliance with technical quality requirements;Prepare reports and calculate KPIs related to the function towards continuous improvement;Develop new products based on customer needs, getting products set up in the systems;Oversee tests and trials and assess how effective processes and products are;Collaboration with other departments (Operations, Procurement, Sales, …). Requirements: Education: Preferably a Master Degree in Food Science/Engineering or other disciplines, or equivalent experience;Professional Skills: Knowledge of food technology and food safety standards, particularly BRC, IFS or similar quality standards; knowledge of current food industry legislation; ability to use the main analysis tools in the food analysis laboratory; knowledge of production processes in an industrial context; People Management;Experience: 7+ years in Quality roles and at least 2-3 years in the specific role;Language Skills: Proficient in Italian and English;Computer Skills: MS Office, PLM and ERP systems (a plus);Behavioral Requirements: Organizational Skills, Leadership Abilities, Proactiveness, Effective Communication, Ability to meet Commitments and Deadlines, Attention to Detail, Problem Solving.

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