Quality Engineer Monza

Quality Engineer
Monza
Lombardia, Monza

Cavotec is a leading cleantech company that designs and delivers connection and electrification solutions to enable the decarbonization of ports and industrial applications.

Backed by more than 40 years of experience, our systems ensure safe, efficient and sustainable operations for a wide variety of customers and applications worldwide.

Summary:This candidate will manage customer and internal claims, being the link between the Customer and the Operations departments and managing Quality Assurance and Quality topics.

Responsibilities Manage and handle Customers Quality issues leading the problem solving process and releasing 8D Report, by coordinating the team during root cause analysis, definition and implementation of corrective actions, until the effectiveness verification and the closure.

Ensure that the best possible service is maintained and the ultimate customer experience is provided Manage the link between Customer and Operations departments by improving the Quality Assurance and internal processes with team, and by supporting in release of PFMEA, APQP, Control plan Monitor and report KPI and provide regular trend analysis Qualifications Bachelor's degree or equivalent in Mechanical, Electrical, Manufacturing Engineering or similar Previous experience in Quality Department and in Claims management experience working with Customers Knowledge of Microsoft Office Claim management experience Process improvement and Quality Assurance Statistical knowledge Project management English language is mandatory Interpersonal and communication skills Problem solving skills / win-win approach Negotiation Teamwork Driving for results and measurements capability Candidates not in line with the requirements will not be considered.

Please attach your updated CV in English to your application.