Quality Manager - Italy Novara

Quality Manager - Italy
Novara
Piemonte, Novara

About Us Sanipex Group offers to our customers a unique lifestyle proposition throughout the Middle East, Europe, Asia and Africa. Our reputation has been built over 30 years through our Retail, Trade, Project and Digital channels by offering a one-stop-shop for architects, interior designers, developers, retailers and private clients alike.

We are a dynamic, creative team of people who are passionate about our customers and products. Our team enjoy and participate in comprehensive training programs to develop new skills and capabilities. You too can thrive in a positive, fun, and driven culture and take your career to new heights. We employ over 40 nationalities and committed to inclusion and diversity.

Our team is built on inspiration and innovation, and which are unrivalled to suit all our clients' needs. Due to our expansion and growth, a career opportunity has arisen for a Quality Manager - Italy.

About the role The Quality Manager (Italy) is responsible for overseeing the quality of all products manufactured in factories across Italy. The role will be based in Borgomanero area (Novara province) with a remote working whilst traveling to visit suppliers. This role involves managing new product development from a quality perspective, ensuring supplier selection aligns with company standards, identifying and resolving major quality issues, and following up on outstanding quality cases. The ideal candidate will work closely with internal teams, suppliers, and factory representatives to maintain and improve quality control processes.

Supplier & Factory Quality Management:

- Oversee quality control processes across all Italian manufacturing partners to ensure compliance with company and industry standards.

- Assess and select suppliers based on their quality performance, production capabilities, and adherence to regulatory requirements.

- Conduct regular audits and inspections of factories to ensure consistent quality standards.

- Manage Third Party Inspectors, Laboratories for testing and Inspection agencies to ensure compliance to company and international quality standards

New Product Development:

- Work closely with design, engineering, and manufacturing teams to establish quality requirements for new products.

- Develop and implement quality control plans for new product launches.

- Identify potential quality risks early in the development process and implement preventive measures.

Issue Resolution & Continuous Improvement:

- Lead root cause analysis (RCA) investigations for major quality issues and implement corrective and preventive actions (CAPA).

- Monitor and follow up on outstanding quality cases to ensure timely resolution.

- Develop strategies to reduce defect rates and improve product reliability.

- Writing Procedures to address quality escapes and tighten compliance.

Reporting & Compliance:

- Maintain detailed records of quality issues, audit results, and supplier performance.

- Ensure compliance with relevant industry regulations and company policies.

- Provide regular reports to senior management on supplier performance, major quality concerns, and improvement initiatives.

- Cost control and adhering to defined budgets.

- KPIs will be set for monitoring performance against a set of targets.

Key Skills & Qualifications: - Bachelor's degree in Quality Management, Engineering, Manufacturing, or a related field.

- Minimum of 10 years of experience in a quality management role, preferably within a manufacturing or supplier management environment.

- Strong knowledge of quality control processes, root cause analysis methodologies, and continuous improvement tools.

- Leadership and teamwork.

- Experience with supplier audits, factory inspections, and product testing.

- Excellent problem-solving skills and ability to work under pressure.

- Strong communication skills in English and Italian.

- Willingness to travel frequently to various factory locations in Italy.

What we can offer You will turn your career aspirations into reality. We will help shape your career journey through enriching experiences, learning, and development opportunities. Our Group offers diverse career paths for those who are passionate, innovative, and collaborative - every day.

We recognise the value that you bring, and we strive to provide a competitive salary and benefits package.

We Welcome Everyone to Apply It takes diversity of thought, culture, background, abilities, and perspectives to truly enthuse and excite our customers. We welcome all applicants to apply and be part of our exciting future.

We would like to thank you in advance for your application. Due to the influx of applications, we don't always get the opportunity to speak to our candidates. Consequently, if you haven't been contacted over the next two weeks then you can assume you have not been successful on this occasion.