Queue Flow Management Assistant (Duty Station: Roma)
Adecco Italia s. p. a. is looking for a Queue Flow Management Assistant in Roma.
The profile will be responsible for the following tasks under the supervision of the Line manager: Develop and maintain updated paper or electronic filing systems; Provide responses to queries regarding the progress of cases and support the follow-up of complex queries regarding asylum procedures; Monitor the flow for asylum applicants, ensuring appointments are respected, only applicants are in the interview area, and visitors have permission to enter the interview area; Ensure experts conducting registrations, interviews, and other activities are informed about the presence of invited applicants and activities can start on time; Monitor the progress of activities, facilitate the needs of applicants, and ensure all steps of the procedure run smoothly; Provide general administrative support and assistance when needed; Perform any other duties in the interest of the service.
Essential: A secondary education attested by a diploma (EQF 4 or equivalent) and appropriate professional experience.
Previous professional experience in similar tasks of at least 1 year.
Possess a thorough knowledge of MS Office.
Possess a fluent level of Italian and English (oral and written).
Advantageous: Post-secondary education of at least two years in a related field (EQF 5 or equivalent).
Previous experience within an international and multicultural environment.
Responsibilities: Request availability for a fixed-term contract until 31. 10. 2024 (renewable).
Gross monthly salary 2911€ (B3).
Duty Station: Roma (Questura).
Expected Start Date: 01/08/2024 Professional Category: Polizia / Vigili Urbani / Pubblica Sicurezza Sector: PUBBLICA AMMINISTRAZIONE City: Roma (Roma) Education: Diploma / Accademia Linguistic Skills: Inglese - Livello Ottimo Italiano - Livello Ottimo Required Skills: Segreteria - Accoglienza Driving License: B Availability: Full Time #J-18808-Ljbffr
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