Quick Service Restaurant – Team Lead Milano

Quick Service Restaurant – Team Lead
Milano
Lombardia, Milano

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Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders.

We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable.

The Role As a QSR Lead at Deliveroo, you will be responsible for managing and growing relationships with our top QSR partners.

You will work closely with your portfolio partners to understand their business needs, develop tailored solutions, and drive revenue growth for both the partner and Deliveroo, leading a team of Enterprise Account Managers.

As a QSR Lead, you will be responsible for:

Building and maintaining strong, long-term relationships with enterprise-level restaurant partners. Understanding partners' business goals and challenges to provide strategic guidance and support. Manipulating and analysing data to drive growth and profitability, both for your partners and for Deliveroo. Collaborating with internal teams to develop and implement customised solutions to meet partners' needs, including Marketing, Operations, Corporate, and Customer Service. Driving revenue growth through upselling, cross-selling, and identifying new business opportunities. Acting as the main point of contact for partners, addressing any issues or concerns in a timely and professional manner. Requirements Proven experience in account management and/or business development. Strong communication, negotiation, and interpersonal skills. Ability to understand and articulate complex business challenges and develop tailored solutions. Must be fluent in English. Life at Deliveroo We are a growing team with a large impact, looking to answer some of the most interesting questions out there.

We move fast, we're always looking for new ideas, and we're very transparent about the decisions we make and why we make them.

Benefits and Diversity At Deliveroo, we know that people are the heart of the business and we prioritise their welfare.

We offer great benefits in areas such as monthly Deliveroo credit, welfare programs, community, convenience, growth, time away, and relocation.

We believe a great workplace represents the world we live in and how beautifully diverse it can be.

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A competitive and comprehensive compensation and benefits package is provided.

Work LifeWhere needed, support with your visa and work permit process. Paternity and maternity benefits. Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content. Time away25 days annual leave. One day of paid leave per year to volunteer with a registered charity. Flight ticket allowance for expatriate employees, to provide support towards a flight to your home country. FoodFree Deliveroo Plus: free delivery and access to special offers. Breakfast, snacks, and drinks available in our office. Twice monthly lunch allowance. EquitySome roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success. CompensationWe aim to pay every employee competitively for the role they are performing in their respective location. Every employee is eligible for a variable cash bonus that directly rewards individual contributions and is linked with broader company success.

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