Quick Service Restaurant - Team Lead Milano

Quick Service Restaurant - Team Lead
Milano
Lombardia, Milano

Why DeliverooOur mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders.

We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable.

We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world.

We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there.

We move fast, value autonomy and ownership, and we are always looking for new ideas. The RoleAs a QSR Lead at Deliveroo, you will be responsible for managing and growing relationships with our top QSR partners.

You will work closely with your portfolio partners to understand their business needs, develop tailored solutions, and drive revenue growth for both the partner and Deliveroo, leading a team of Enterprise Account Managers. As a QSR Lead, you will be responsible for:Building and maintaining strong, long-term relationships with enterprise-level restaurant partners. Understanding partners' business goals and challenges to provide strategic guidance and support. Manipulating and analysing data to drive growth and profitability, both for your partners and for Deliveroo. Collaborating with internal teams to develop and implement customised solutions to meet partners' needs, including Marketing, Operations, Corporate, and Customer Service. Driving revenue growth through upselling, cross-selling, and identifying new business opportunities. Acting as the main point of contact for partners, addressing any issues or concerns in a timely and professional manner. RequirementsProven experience in account management and/or business development. Proven experience in people management. Strong communication, negotiation, and interpersonal skills. Ability to understand and articulate complex business challenges and develop tailored solutions. Fluency in English is required. Benefits and DiversityAt Deliveroo, we know that people are the heart of the business and we prioritise their welfare.

We offer great benefits in areas such as monthly Deliveroo credit, welfare programs, community, convenience, growth, time away, and relocation.

We believe a great workplace represents the world we live in and how beautifully diverse it can be. Please click here to view our candidate privacy policy.

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