Radiology Informatics - Technical Implementation Consultant GENOVA

Radiology Informatics - Technical Implementation Consultant
Genova
Liguria, GENOVA

Job TitleRadiology Informatics - Technical Implementation Consultant

Job DescriptionTechnical Implementation Consultant

Step into a pivotal role within a leading IT Professional Services Organization, where you'll ensure top-tier technical support and service delivery in the Medical IT domain for Radiology Informatics solutions, acting as a trusted technical advisor to customers, and driving excellence through collaboration and continuous improvement.

Your role:Deliver Technical Excellence: Oversee and execute technical activities for Radiology Informatics (RI) implementation projects, ensuring high-quality service and support. Customer and Team Collaboration: Collaborate with RI services, applications, sales teams, and customers to align schedules, gather feedback, manage project plans and provide reports to Service Management, as requested. Technical Advisory: Provide expert advice on software, hardware upgrades, and functionality changes, supporting local teams and sales initiatives. Incident Support: Assist with technical escalations, RI solution upgrades, and bug reporting to R&D teams. Continuous Improvement: Participate in training programs, maintain service databases, and lead projects to enhance technical service processes. Performance Excellence: Meet or exceed performance expectations in service delivery and applications support. You're the right fit if you have:Educational background & Experience:Master or bachelor degree in Informatics, Biomedical Engineering or an equivalent combination of related experience and education. 2+ years in a similar role, preferably in Healthcare IT projects. Technical Skills:Expertise in database design, development, administration, and tuning (Oracle, PL/SQL). Experience with integration components (e. g. , COM, XML, HL7). Knowledge of Microsoft Server, VMware, Hyper-V, and storage technologies (RAID, SAN, NAS). Understanding of Medical IT standards (DICOM, HL7, IHE). Proficiency in common network protocols, security practices, and high-availability solutions. Languages & Soft skills:Excellent oral and written communication skills in English in addition to Italian as local customer language. Strong communication, troubleshooting, and problem-analysis skills. Team player with a solid understanding of applications, workflows, and network environments. Availability to travel within Italy. How We Work TogetherThis is a field role and they are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.

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