Receptionist Licata

Receptionist
Licata
Sicilia, Licata

About Us**:

Palazzo Margherita is a restored 19th-century luxury retreat in Bernalda, Basilicata region, offering guests an unforgettable and authentic experience.

We pride ourselves on personalized service and a warm, family-like atmosphere.

**Role Overview**:

We seek an enthusiastic Receptionist to be the welcoming face of Palazzo Margherita.

You will ensure guests feel at home, manage front desk operations, and provide exceptional service.

**Responsibilities**:

- Greet guests warmly and handle check-ins/outs.

- Respond to mail and phone inquiries, assist guests' needs, and offer local recommendations.

- Manage reservations, phone calls, and payments efficiently.

- Concierge activities: organizing transfers, restaurant bookings, arranging tour packages throughout the area.

**Qualifications**:

- Warm demeanor, with a strong propensity to hospitality.

Well-groomed and tidy.

Flexible, problem solving and detail-oriented.

- Fluency in Italian and English; other languages are a plus.

- Prior experience of at least 2 years in luxury hospitality is preferable, however not mandatory

- Familiar with PMS, booking engine, channel manager, OTAs and other integrated IT systems.

Use of MS Office (Word, Excel) is a plus.

**Why Join Us?

- Supportive, close-knit team.

- Boutique hotel with international guests;

- Job contract and salary in line with expertise level.

**How to Apply**:

Send your CV and a brief cover letter introducing yourself

Be part of a team where guests arrive as visitors and leave as friends.

Join us at Palazzo Margherita!

Pay: €1, 450. 00 - €1, 550. 00 per month

**Education**:

- High school or equivalent (required)

**Experience**:

- hospitality: 1 year (preferred)

**Language**:

- Italian (required)

- English (required)

Work Location: In person

Application Deadline: 10/03/2025