Receptionist
Can you be
our guests' superhero? Is guest service your ultimate passion? Then why not come and be part of the opening Team of the beautiful
Radisson Collection, Roma Antica to Make Every Moment Matter! where our
guests can relax and enjoy the experience!
Our first
class Front Office Team is the heart of the house, providing a warm welcome and
happy smile and where we strive to deliver a hospitality experience that is
beyond expectation - creating memorable moments for our guests.
As Receptionist, you will join a team that is
passionate about delivering exceptional service where we believe that anything
is possible, whilst having fun in all that we do!
Interested then why not say Yes I Can! as we are
looking for passionate people just like you!
Key Responsibilities of the Receptionist:
-Supports the smooth running of the front office
department, where all aspects of the guest journey and experience are delivered
to the highest level
-Works as part of a team that maximizes guest
satisfaction and comfort, delivering a positive and timely response to guest
enquiries and problem resolution
-Takes responsibility for the duties and tasks
assigned to the role, ensuring that all work is carried out in a timely and
professional manner
-Delivers on departmental plans and objectives,
where hotel initiatives & targets are achieved
-Collaborates with their immediate report,
ensuring that costs and inventory are controlled, that productivity and
performance levels are attained
-Builds and maintains effective working
relationships whilst promoting the company culture and values.
-Ensures adherence and compliance to all
legislation where due diligence requirements and best practice activities are
planned, delivered and documented for internal and external audit, performing
follow-up as required
Requirements of the Receptionist:
-Experience in front office beneficial but not
essential
-Hands-on approach with a can-do work style
-Commitment to delivering exceptional guest
service with a passion for the hospitality industry
-Ability to find creative solutions taking
ownership for duties and tasks assigned
-Personal integrity, with the ability to work in
an environment that demands excellence
-Experience of working with IT systems on various
platforms
-Strong communication skills
CAREERS
Join us in our mission to make every moment matter
for our guests and be part of the most inspired hotel company in the world. At
Radisson Hotel Group we believe that people are our number one asset. As the
one of the world's largest hotel companies, we are always looking for great
people to join our team. If this sounds like an ambition you share, then start
with us.
To find out more about the Radisson Hotel Group,
our Culture and Beliefs, then why not visit us at careers. radissonhotels.com.
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