Receptionist (F/M/D)
Full-time
Are you a people person who wants to create and share memorable experiences with our guests? ? Apply to MEININGER Hotel Milano Garibaldi for a Receptionist (f/m/d). MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel. We run more than 35 hotels in Europe's best cities - and counting!
You act as a great host and create a memorable stay for our guestsYou are in charge of welcome and good-bye process from A to Z, managing check-ins and check-outs to create best experience for our guests and optimize hotel occupancy You respond to our guests' personal and phone enquiries and provide advice regarding local attractions, activities and additional services You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc. You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar)You enjoy diverse working environment and are flexible to work weekdays, weekends, day-, when needed evening- and night shift You possess initial experience and are passionate about hospitalityYou possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasksYou are a people person, you like helping others and creating unforgettable experience for our guests You are a team player, ready to help your colleagues and tackle challenges togetherYou have good knowledge of a front office system (e. g. ASSD, Fidelio, SIHOT) You are fluent in Italian and English (min. B2), any other language is an advantage Fair compensation package2 days off for humanitarian activitiesExtra vacation days for every year with MEININGERStaff nights at MEININGER HotelsFriends & family discountsLanguage coursesEmployee events and team activities: M-Days, Christmas party, teambuilding eventsGrowth and development opportunities as part of an internationally expanding organizationOpen Up: Access 1:1 sessions with certified psychologists for MEININGER employees and their families Let us know why you are the right candidate for the position. Please send us your CV, references and motivation letter indicating your salary expectations and your availability. We are looking forward to receiving your application!
Contact: Tamara Regini (Hotel Manager)
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