Receptionist (F/M/D) Milano

Receptionist (F/M/D)
Milano
Lombardia, Milano

Receptionist (f/m/d)**:

**MEININGER Milano Lambrate**:

Full-time

**Are you a people person who wants to create and share memorable experiences with our guests? MEININGER Milano Lambrate is looking for a full-time receptionist (f/m/d).

**MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel.

We run more than 35 hotels in Europe's best cities—and counting!

**YOUR TASKS***:

- You act as a great host and create a memorable stay for our guests

- You are in charge of welcome and good-bye process from A to Z, managing check-ins and check-outs to create best experience for our guests and optimize hotel occupancy

- You respond to our guests' personal and phone enquiries and provide advice regarding local attractions, activities and additional services

- You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.

- You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar)

- You enjoy diverse working environment and are flexible to work weekdays, weekends, day-, when needed evening

- and night shift

**YOUR PROFILE**:

- You possess initial experience and are passionate about hospitality

- You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks

- You are a people person, you like helping others and creating unforgettable experience for our guests

- You are a team player, ready to help your colleagues and tackle challenges together

- You have good knowledge of a front office system (e. g. ASSD, Fidelio, SIHOT)

- You are fluent in Italian and English (min. B2), any other language is an advantage

**WHAT MEININGER OFFERS**:

- Fair compensation package

- 2 days off offered for you to volunteer

- Extra vacation days for every year with MEININGER

- Staff nights at MEININGER Hotels

- Friends & family discounts

- Language courses

- Employee events and team activities: M-Days, Christmas party, teambuilding events

- Growth and development opportunities as part of an internationally expanding organization

**APPLICATION**:

We are enthusiastic hosts as diverse as our guests. Feels like you?

**Contact**: Ilaria Ferrari (Hotel Manager)