Relationship Management Associate - 12Mth Fixed Milano

Relationship Management Associate - 12Mth Fixed
Milano
Lombardia, Milano

There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us.

POSITION PURPOSE

About this position

- The Relationship Management Associate (RMA) role will play an important role in supporting the T Rowe Price Italy Intermediary Sales Team. The successful applicant will have the opportunity to be part of a vibrant team working in a fast paced and friendly environment with several Relationship Managers (RMs), supporting them in a variety of ways including meeting preparation and follow up, reporting and research, Salesforce (CRM system) management, managing pipeline and opportunities and liaising with other teams across the business such as Marketing, RFPs and Operations.

- The RMA will support both the Advisory sales team - looking after the retail business through Financial Advisors, Private Bankers and Bank's branches - and the Discretionary team - which deals with fund selectors, portfolio managers and their back offices.

- We are looking for a driven and ambitious individual with a genuine appetite for Investment Management and a passion to learn more about funds, financial markets and the industry. Outstanding communication and organisational skills along with excellent attention to detail and being able to multi task and work calmly in a fast paced environment is essential. The ability to build long lasting relationships both internally and externally is also very important for the role.

Principal Responsibilities

- Provides client service and sales support of a high quality, such as:

- Assisting Relationship Managers in preparation for client meetings, preparing sales presentations, assembling material, delivering notes where relevant

- Sourcing sales material and updating sales and educational presentations used by Relationship Managers

- Assisting and contributing to the successful organization and delivery of webinars and other client events, both physical and virtual: this includes inviting clients and following up

- Assisting in the onboarding of new clients, liaising with the client's departments and internal relevant teams, such as Legal, Investments, Operations

- Responding to ad-hoc client requests

- Facilitating the implementation and/or delivery of client reports

- Requesting Requests for Proposal, Due Diligence questionnaires or any non-standard presentation materials for anticipated client sales pitches, meetings or events

- Assisting in the completion of the above RFPs/DDQs

- Completing any client/internal meeting notes and follow-up as agreed with the Relationship Managers

- Maintaining client records, contacts, opportunities and at risk business in the Client Relationship Management system (Salesforce)

- Liaises closely with Local and Global Marketing in relation to any planned client communication or events and assists with client-related preparation. The incumbent will be responsible for preparing, together with the relationship managers, details of client contacts for any communication and for following up after any event or activity as assigned

- Liaises and coordinate with other internal teams, such as the Investment Team, RFP team, Operations, Account Liaison, Marketing Data in order to respond to client enquiries,

- Builds a thorough understanding of key investment strategies and establishes relationships with the investment teams. Develops detailed understanding of the applicable investment vehicle structures.

- Proactively identifies and raises suggestions for improvements to the quality and effectiveness of processes and customer service

PERSONAL ATTRIBUTES / SKILLS / QUALIFICATIONS

Required:

- Ability to quickly identify internal and external client needs/expectations and propose solutions, leveraging outstanding active listening and related skill sets

- Demonstrated ability to comprehend and effectively adapt to new internal/external client information and situations

- Strong team player, ability to work in partnership with RMs and Marketing team

- Sound judgment, problem solving and excellent organizational and time management skills

- Highly effective communication (verbal and written), collaboration and influencing skills

- Driven to achieve firm and client priorities: motivation, enthusiasm, perseverance and resilience are hallmark personal traits

- Capacity to effectively manage and deliver on multiple tasks/projects, both strategic and tactical

- Strong interpersonal skills that enable effective initial rapport-building with internal and external clients

- Ability to establish genuine, collaborative long-term relationships with internal and external clients

- Demonstrates high ethical standards in all interactions

- Evident investment market acumen and inte