Relationship Management, Vp Milano

Relationship Management, Vp
Milano
Lombardia, Milano

Who we are looking for

This is a client-facing role managing relationship with Asset Owners & Insurance clients.

The role requires understanding of services and platforms to manage extensive customer interaction and internal interaction across support functions to enhance the State Street client experience.

Ability to solve complex/multi-discipline business and relationship queries and support of a variety of client business management responsibilities.

HYBRID: This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.

Why this role is important to us

The team you will be joining is a part of State Street Global Services (SSGS).

SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions.

From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS' tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Client Service Asset Owners & Insurance Italy, Vice President you will- Support/manage the client relationship and sentiment via extensive daily interaction with the client- Collaborate with and support internal teams in maintaining service levels and addressing a wide range of business issues- Assist in preparing various status, activity and performance reports for senior management. - Champion inquiries from / issues raised by the client and various State Street organizations and follow through to ensure that client facing problems and issues are addressed. - Administer change management and communication with the client. - Influence opportunities to increase quality, productivity and control related to the service delivery model. - Partner with Relationship Management to pursue sales opportunities to support efforts of sales / business development team. - Management of client facing issues including Operational Control Framework issues.

What we value

These skills will help you succeed in this role-

- Teamwork- Communication- Positive attitude- Self-motivation- Culture fit

Education & Preferred Qualifications- BS/BA degree required- Must have a minimum of 8 years of related experience, preferably in financial services industry. - Knowledge of Custody/Fund Accounting operations and/or mutual fund and related industries will be considered a strong plus.

Additional requirements- Ability to travel;- Note: this is a hybrid work environment position, where the individual will be able to work remotely for part of their regular weekly work schedule.

About State Street

What we do.

State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world.

From technology to product innovation, we're making our mark on the financial services industry.

For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people.

We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow.

We make all efforts to create a great work environment.

Our benefits packages are competitive and comprehensive.

Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks.

You'll have access to flexible Work Programs to help you match your needs.

And our wealth of development programs and educational support will help you reach your full potential.

State Street is an equal opportunity and affirmative action employer.