Remote Parts Consultant Milano

Remote Parts Consultant
Milano
Lombardia, Milano

Who we are looking for

We are looking for an Outbound Parts Consultant to manage the development of the spare parts business in the external authorized sales network channels for our National Sales Company's network.

The Outbound Parts Project aims to increase revenue in the authorized repairers external sales channel by providing service solutions working in parallel with Authorized Network to:

- Increase loyalty of repairers on competitive products;

- Develop incremental business areas;

- Support to the authorized repairer in the growth of business.

**Duties & Responsibilities

Achieve the assigned goals.

Professionally grow the business and revenue of assigned National Sales Company Partners and support them in implementing a structured business process through data analysis and daily contact.

In particular, the resource must:

- Support the National Sales Company partner in defining of the offer, with particular reference to promotional products and local initiatives;

- Verify the results generated by undertaken actions, sharing them at different levels;

- Constantly check the level of service offered by National Sales Company Partners;

- Ensure continuous improvement of the relationship between National Sales Company Partners and Authorized Network;

- Guarantee a continuous purchase fidelity of competitive materials;

- Manage the closing of the trimester;

- Facilitate the daily management between Authorized Network and National Sales Company;

- Develop incremental business areas;

- Collaborate and cooperate (Team working and team building);

- Training for new consultants (training on the job);

- Inform the Project Manager on critical situations.

**Requirements**:

- Bachelor's Degree (technical or economic disciplines);

- Knowledge of the operating dynamics of service operations;

- Previous experience in the automotive field, at least 1 year;

- Good analytical skills and result orientation;

- High relational and communication skills with National Sales Company and dealership employees (management and operational);

- Leadership skills towards the Dealership Team and staff;

- Flexibility;

- Planning skills;

- Organization skills;

- Ability to work in a team;

- Problem Solving Skills;

- Knowledge of the Office package (Excel in particular);

- Language skills: Italian and English.

**Working pattern

Remote and Field 15% activity

**What we offer

We offer employment contract and professional growth opportunities.

The compensation package will be discussed during the interview and related to the actual experience and skills gained.

**About MSX

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry.

MSXI's deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.

With over 6, 000 employees based in more than 80 countries across the globe, our teams provide industry-leading expertise that spans:

- Warranty & Technical

- Parts & Service

- Retail Performance Management

- Customer Engagement

- Fleet & Mobility

Have a look at the information on data processing and make sure you give consent to data processing for the purpose of the recruitment's process, according to the General Data Protection Regulation 679/2016 (GDPR)

MSX Ricerca e Selezione, an MSX International Group company, is a recruiting and selection firm appointed by the Italian Welfare authorities supporting, as business partner, MSXI and all the players in the automotive business segment (OEM, NCS, Dealer and other) in identifying and developing talented people.

MSX Ricerca e Selezione, as business partner, has been appointed to perform the personnel search whose details are listed above.

MSX International is a company that guarantees equal opportunities and is positively committed to building a truly diverse workforce.

This announcement is addressed to both sexes, according to the laws 903/77 and 125/91, and to people of all ages and all nationalities, according to the legislative decrees 215/03 and 216/03.