Renewals Sales Executive (Aris) Milano

Renewals Sales Executive (Aris)
Milano
Lombardia, Milano

Renewals Sales Executive (ARIS)Renewals Sales Executive (ARIS)Software AG helps companies to manage and optimize their operations, infrastructure and technology with products that simplify complexity, increase transparency and prepare organizations for change. We are currently seeking a Renewals Sales Executive to meet or exceed assigned renewal and customer retention goals as well as upsell and expand Software AG's Global Support Services to existing customers. This individual will identify, negotiate, and close SaaS, Subscription, and Maintenance & Support renewals and upsell Enterprise Active Support, in coordination with Software AG's Sales and Customer Success Management teams. Essential FunctionsIdentify, track, negotiate, and close SaaS, Subscription, and Maintenance & Support renewals, and upsell Enterprise Active Support services. Send all Renewal quotes/order forms greater than 90-days in advance of contract expiration and ensure timely contractual commitment for renewal of services. Engage in ongoing dialogue with customer points of contact throughout the renewal process to communicate the value of Software AG Products and Services and ensure the highest possible renewal rate %, while keeping focus on proper account management. Conduct and document risk analyses on portfolio of renewals and associated contracts. Escalate and coordinate issues as they arise to ensure timely resolution. Keep Software AG CRM system updated with current and accurate information. Minimum Requirements3+ years of experience in SaaS, Subscription, or Maintenance & Support renewals or in selling support services for an enterprise software vendor. 3+ years of experience in interfacing with sales organization and having direct customer contact. Familiarity with using a CRM package to manage sales activity. Proficiency in using the Microsoft Office suite of tools, especially Microsoft Excel. Must be bilingual in Italian and Spanish, with fluency in verbal and written communication.

English proficiency is required, along with excellent phone presence. A professional degree at the bachelor's level, at a minimum. A self-motivated and organized individual with a proven track record of successful renewals or support service sales experience. Close alignment with Account Executives and Customer Success Managers in relationship management of our customers, leading to the successful renewal of their contracts. Excellent written and verbal communication and customer-facing skills with an exceptional telephone manner. What's in it for you? Earn competitive total compensation and receive comprehensive country-specific medical and other benefits. Enjoy time and location flexibility with our Hybrid Working Model, which allows a remote workshare of up to 60%. Set yourself up for success in your new role by upgrading your home office space using your one-time hybrid work payment. Lean on the Employee Assistance Program for support during some of life's most common but difficult challenges. At Software AG we are committed to providing an environment of mutual respect and fairness where equal employment opportunities are available to all applicants and employees without regard to race, colour, religion, gender, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, and any other characteristic protected by applicable law.

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