Research Manager Milano

Research Manager
Milano
Lombardia, Milano

Research Manager

**Milan, Italy

**About us

Toluna is transforming the market research industry by enabling clients to gather high quality and fast consumer insights themselves through a market leading tech stack.

It is a sector leading technology company that provides agile market research solutions for the world's leading companies and brands.

Our software platform is underpinned by award winning market research expertise and the world's largest online voting consumer panel of over 36 million people.

Over 25% of our employees are in R&D powering our mission to remain industry-leading innovators and enable our clients to future proof their product/service-based decision making with real-time consumer insights.

We are that rare combination of entrepreneur minded and well-established business.

20+ years on we are still innovating and bringing something different to the market.

Do you want to be part of something special?

Our employees are our greatest asset - so join us and see how you can immediately make a difference.

We are hiring: watch? v=FEjY69ZvZlA&ab_channel=TolunaCorporate

**Overview of the role

This role will involve working across key accounts in Italy and internationally, as well as working on a range of diverse projects spanning quantitative and qualitative techniques.

You will take the lead responsibility as well as supporting other team members on a variety of tracking, ad-hoc studies, and qual communities.

The role presents a great opportunity for you to develop your research skills and knowledge in an exciting and fast-moving environment.

You would certainly be expected to make a difference and contribute positively to the team and the business.

You will learn from, and be supported by, seasoned experts across the group.

**Responsibilities

- Leading and contributing to a wide range of studies - from initial brief to final delivery to client

- Taking responsibility for ensuring highest quality, accurate reports are sent to client within the agreed timescales

- Getting to know your client, their markets and helping to manage and develop the accounts

- Analysing and synthesising data to create interpretive, insightful and story-led reports and other outputs to meet the client's research, commercial and communication objectives

- Liaising with a range of internal teams and external partners to ensure effective timely and delivery of projects

- Working with senior team members internally to develop company initiatives, including new products, new analysis techniques, training, and social programmes

- Working with and coaching junior staff members

- Working closely with the commercial team to grow the accounts - this includes supporting on research proposals and pitches

**Required skill set

- 7+ years' experience in quantitative market research, agency side

- Tracked experience in leading projects within the FMCG/PCG sector

- Experience in online and mobile research projects

- Preferably exposed to DIY research tools

- Experience leading multi-country, continuous studies as well as ad hoc

- Experience in managing teams

**About You

- You are a positive person with a growth mindset and a solutions-based approach

- You are an excellent communicator with impeccable questioning, listening and written skills

- You have excellent English (spoken and written)

- You have strong client-facing capabilities

- You have excellent attention to detail and the ability to work accurately in a fast-paced environment

- You can work independently as well as part of a team and multitask various projects

- You have a strong work ethic and can demonstrate exceptional commercial and customer service skills

- Highly numerate and comfortable dealing with large datasets

**What we offer

At Toluna you will find an exciting and multicultural place to work.

We employ the best and the brightest in our industry and we are always looking for rising stars to join our team.

We are proud of our staff members, and we offer competitive salaries, a wide range of benefits including hybrid work from home options and the chance to progress your career within a truly global organization.

Work in line with the Toluna Employee Values

- ** Integrity & respect** - We treat our colleagues, clients and partners how we want to be treated.

- ** Success in unity** - We deliver results by working as a team with common goals.

- ** Smart decisions in action** - We implement plans without delay and stay nimble to change on demand.

- ** Make it simple** - We simplify complexity, making the complex easy to understand.

- ** Be bold** - We welcome big and small ideas that challenge and inspire us to change.

- ** Delight customers** - We work tirelessly to exceed expectations, turning satisfaction into delight.

- ** Reward great work** - We believe performance is the reason for advancement.

Do good work and good things come.

**_

Toluna is an equal opportunities employer.

We commit to keeping Toluna an inclusive, respectful,