Reservation Agent Montà

Reservation Agent
Montà
Piemonte, Montà

Responsibilities**:

- Responding to customer inquiries regarding reservations, rates, and availability

- Handling customer complaints and finding solutions to their problems

- Promoting additional services, such as spa treatments or golf packages, to customers who have already booked their stay

- Maintaining accurate records of reservations and customer interactions

- Generating reports and analyzing booking data as needed

**Requirements**:

- 1+ years of experience in a customer service or hospitality role

- Excellent communication skills, both written and verbal

- Ability to multitask and work in a fast-paced environment

- Strong computer skills, including proficiency with reservation systems

- Knowledge of the hospitality industry and a passion for providing exceptional customer service

- Opera knowledge is required

- Fluent Italian and good english knowledge

If you meet the above requirements and are interested in this exciting opportunity, please submit your resume and cover letter for consideration.

We look forward to hearing from you!

Work Location: One location