Reservation And Event Specialist - Anantara Convento Di Amalfi Grand Hotel Amalfi

Reservation And Event Specialist - Anantara Convento Di Amalfi Grand Hotel
Amalfi
Campania, Amalfi

RESERVATION AND EVENT SPECIALIST - ANANTARA CONVENTO DI AMALFI GRAND HOTELFull-time A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations.

From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

As Reservations Officer, you will directly support the Reservation Manager in driving the performance of the reservations team on property.

You will ensure that all SOPs are being adhered to and assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities and satisfaction of guests and team members.

You will monitor daily arrivals for all guest requests and ensure they are communicated effectively.

Your responsibilities will include inventory management, such as allotments, group blocks, and rate codes in all applicable systems.

Additionally, you will assist the Revenue Manager in driving up-selling within the property and ensuring optimal use of all distribution channels, e. g. , IBE, GDS, Tour Operators, Small Luxury Hotels, and Regional and Corporate Sales Offices.

In managing events, your tasks will include:

Managing group and event bookings.

Managing the relationship with the guest from the moment of event confirmation until the collection of feedback post-event.

Supporting the Reservation and Event Manager in site inspections.

Contributing to the success of events within the structure, ensuring full satisfaction and well-being of guests.

Overseeing administrative activities related to the realization of the event, including billing.

Organizing the logistics of the event, coordinating all involved departments (Front Office, F&B, etc. ).

Taking care of internal digital communication.

We are looking for candidates who have experience in the sought role, are familiar with hotel operations technology, and understand the dynamics of the regional and local market, local competitors, and events of the destination.

Join the World of Anantara and Discover Our Exclusive Benefits At Anantara, we don't just offer a job; we create exciting career paths and intercultural opportunities across the globe.

Being part of our team means enjoying unique benefits that will support you at every step of your professional journey:

Global Travel with Exclusive Discounts: Special employee rates starting at just 36 euros at any of the nearly 400 Minor Hotels properties, with approximately 60, 000 rooms in 26 countries.

Plus, enjoy a 30% discount on food and beverage (F&B) services.

Friends & Family Program: Enable your friends and family to travel worldwide with discounts of up to 25%.

Exclusive Discounts: Access special offers across a wide range of online stores and leisure activities through our dedicated employee benefits portal.

Training and Development: Enjoy professional growth opportunities through our dedicated programs on the "University" platform, featuring apps to improve your language skills and expand your expertise.

International Career Opportunities: Explore endless career possibilities within the Minor Hotels group.

Competitive Compensation: 13th and 14th-month salary and severance payment (TFR) upon the end of your contract.

Free Parking: Reserved spaces for motorbikes right in front of the hotel.

Free Meals: Access to an employee canteen during working hours.

Uniforms: Provision of uniforms for each employee and complimentary laundry services.

Inclusive Corporate Culture: A culture that values continuous feedback, active listening, and personal growth.

Celebrations and Recognition: Monthly awards for top talent, special events, team-building activities, and memorable celebrations to acknowledge and reward every team member's contribution.

Join Anantara and experience a workplace that values your talent, rewards your dedication, and supports your professional growth.



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