Resident It Technician 2Nd Level Support Alessandria

Resident It Technician 2Nd Level Support
Alessandria
Piemonte, Alessandria

Onsite level 2 IT support for your users in hardware and software problems

- Italy - Spinetta Marengo

- Professionals

- Full-time

**—** Your Benefits **—****:

- Buddy program- Extensive paid training- Extra hours compensation- Flat hierarchies- Internal career development- International environment- Meal voucher- Onboarding program**Your skills**:

- Previous experience in 2nd Level IT Support

- Familiar with ticketing systems

- Experience troubleshooting in Windows 10 Environment

- Good English

**Your Tasks**:

You are directly onsite with our customers and working on incoming tickets of your users:

- Setting up PC workplaces

- Installations, migrations and rollouts

- User administration via Active Directory

- User support with MS Office, Windows and other software issues

- You are exciting your users with creative solutions and a service-orientated approach

**Be part of us**:

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries.

We deliver exclusively for the leading companies in the IT industry.

We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids' Family and Hemmersbach Climate Force.

That's why Hemmersbach is The Social Purpose IT Company.