Restaurant Manager
The Hoxton, Rome is our 10th Hoxton and boasts 192 bedrooms to suit any kind of stay. Enjoy a fresh pastry at Cugino, our relaxed café where you can soak up those Italian rays. Or drop into Elio, a restaurant designed to express the flavours, ingredients, energy and joyous hospitality of long and boozy meals with friends on holiday. The Apartment or L'appartamento as we say locally, is our unique meetings & events space concept, consisting of 5 rooms connecting to our communal kitchen area.
What's in it for you…
26 days holiday (plus bank holidays), pension and life insurance
Food on us during your shift
Enjoy a free night at The Hoxton and a meal for two when you first start with us
Excellent discounts across the global Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
Plenty of opportunity to progress and change it up while you're with us – we're growing quickly and globally and are part of a diverse family of brands
Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
Time off to volunteer with one of our partner charities
An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact
Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
Pay it forward, refer a friend and get a bonus on us
What you'll do. . .
Lead a large, dynamic FOH team
Drive innovation and create a culture of service excellence
Have a firm grip on the costs of the restaurant, from labour through to always striving to find efficient solutions whilst maintaining the quality and integrity of the product
Both guest and team experience will be at the heart of all you do. You'll lead your team by example, keeping them involved and motivated; helping them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you for leadership.
What we're looking for…
Ideally 2+ years experience in a similar Restaurant Manager role in a busy, bustling environment
Proven track record managing a large FOH team
A true passion for service whilst maintaining the integrity of our brand standards
Managerial skills to achieve budgeted KPI's in labour, COS% and OPEX
Individuals. You're looking for a place where you can be you; no clones in suits here
Passion for hospitality – whether that's a drink, a meal, an event or a bed for the night
You're all about having a positive impact on the people you interact with, leaving them with a memorable experience
You're not precious. We leave our egos at the door and help get things done
You're up for doing things differently and trying (almost) everything once
If we got stuck in a lift together, we'd have a good time and share a few laughs
You want to be part of a team that works hard, supports each other and has fun along the way
The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we've never just been about offering a bed for the night. We want to be more than that: proving style doesn't need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.
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