Restaurant Manager Milano

Restaurant Manager
Milano
Lombardia, Milano

Restaurant managers,

ensure that a restaurant operates efficiently and profitably while maintaining its good reputation and ethos

As a restaurant manager, you'll have responsibility for the restaurant's business performance, quality standards, and health and safety, as well as staff and customer satisfaction.

Combining strategic planning and day-to-day management activities, the role is both business-like and creative, particularly in terms of marketing and business development.

The type of restaurant you can work for varies significantly, ranging from high-end, fine-dining restaurants to casual dining and quick service outlets.

For more information on working for a fast-food outlet, see fast food restaurant manager.

**Responsibilities**:

As a restaurant manager, you'll need to:

- take responsibility for the business performance of the restaurant

- analyse and plan restaurant sales levels and profitability

- organise marketing activities, such as promotional events and discount schemes

- prepare reports at the end of the shift/week, including staff control, food control and sales

- create and execute plans for department sales, profit and staff development

- set budgets or agree them with senior management

- plan and coordinate menus, working closely with the head chef

- coordinate the operation of the restaurant ensuring that kitchen, bar and waiting staff are working as a team

- recruit, train, manage and motivate staff

- respond to customer queries and complaints

- meet and greet customers, organise table reservations and offer advice about menu and wine choices

- maintain high standards of quality control, hygiene, and health and safety

- check stock levels, order supplies and prepare cash drawers and petty cash

- comply with licensing laws and other legal requirements.

Salary depending on experience restaurant managers also receive bonus payments if they reach the targets set by their head office.

Other benefits may include a pension, free meals on shift, staff discounts and private medical insurance.

What to expect

- The work is generally indoors in a warm, but sometimes cramped, environment.

Many restaurant managers divide their time between the front of house area, the office and the kitchen.

- Your range and level of responsibility depends on the type of restaurant/restaurant chain you work for.

- Dress codes vary and range from formal wear to a company uniform.

- Responding to customer complaints, overseeing many activities at once and dealing with a fast pace of work make restaurant managing a varied, but sometimes challenging, role.

- Managers may be requested to cover at other restaurants, so you'll need mobility, flexibility and willingness to travel.

**Qualifications**:

**Skills**:You will need to have:

- excellent interpersonal skills for diplomatically handling staff and customers

- cooperation and teamworking skills

- the ability to lead and motivate a team of staff

- the ability to cope under pressure in a fast-paced environment

- good business awareness for achieving successful performance

- an awareness of hygiene, and health and safety regulations

- strong written and oral communication skills for managing business administration and personnel matters

- strong planning and organisational skills to run a streamlined operation

- the ability to work independently and make decisions confidently

- problem-solving ability, to resolve issues as they arise

- a flexible and hands-on approach to work.

Work experience

Getting relevant practical work experience is vital.

Some restaurant chains offer formal work experience placements, and you can usually find details of these opportunities on their websites.

Regards

Kowloon Srl

Contratto di lavoro: Tempo pieno, Tempo indeterminato, Tempo determinato, Somministrazione

Durata contratto: 6 mesi

Disponibilità:

- Orario flessibile

- Turni

- Turno diurno

- Turno notturno

Retribuzione supplementare:

- Bonus annuale

- Incentivi legati alle vendite

- Premio di produzione

Lingua:

- Inglese (Obbligatorio)

Disponibilità a lavorare per turni:

- Turno serale (Obbligatorio)

- Turno di giorno (Obbligatorio)