Restaurant Manager - San Domenico Palace, Taormina, A Four Seasons Hotel
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Perched on a rocky promontory high above the Ionian Sea, the iconic San Domenico Palace welcomes you to a 14th-century convent reimagined. Swim in our clifftop infinity pool, stroll in magnificent Italian gardens, soak in the history, savour Michelin-starred dining and escape into a Four Seasons world of timeless beauty.
About the role: Reporting into the Director of Restaurants, you will be responsible for leading the restaurant operations and its team with passion and creativity; always ensuring exceptional service and attention to detail. Responsibilities will include the selection and management of the restaurant brigade, working closely with the Food and Beverage leadership team to ensure the finest dining and beverage experience is provided to Guests, while controlling costs and maximizing revenues through effective scheduling, budgeting, purchasing decisions, inventory control and cost control measures, observing and making recommendations for improvements where required, being highly visible in the operation, providing recognition, promoting positive public relations and taking care of special requests with dedication, providing an attentive and distinctive experience to our Guests.
What will you do: Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and Assistant Managers in the Hotel's Pool and Beach or Fine Dining Restaurant to ensure that established cultural and core standards are met longrange strategic planning for outlet operation.
The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for Guests, clients, and group contacts.
Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner
The ability to work closely with the Director of Restaurant, Director of Food & Beverage, Executive Chef and Sous Chefs to design an effective menu and wine list while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.
Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory and cash control.
Assist with the service of beverages to Guests.
What you bring: College degree preferably specializing in hotel/restaurant management or equivalent experience is required.
Two to three years previous experience in a line, supervisory or Assistant Manager position in Food & Beverage.
Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.
Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting. Requires ability to operate computer equipment and other food & beverage computer systems. Requires reading, writing and oral proficiency in the English language.
What we offer: Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential
Schedule & Hours: This is a full-time position
The candidate must have a flexible schedule and work also on weekends and holidays.
This position is based at the San Domenico Palace in Taormina and the contract is seasonal. You must possess the legal right to work in Italy.
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