Retail Business Developer
Since 1828, Guerlain has been dedicated to create absolute Beauty and transmit a more beautiful world.
To reveal wonders – through the craft of exceptional products, but also through the development of exceptional and audacious talents.
We run a transformation at a fast pace and are onboarded on the accelerating elevation journey that will lead us to the clear destination of being the most iconic high perfumery and high cosmetic house in image and products, above the competition, the most exclusive one. Mission: Reporting to the Retail Manager, the Retail Business Developer has full responsibility (Retail Performance, Net Sales and PL) for of all Retail / Direct to Retail activities and events as well as Haute Parfumerie / Premium Skincare business development and SPA local coordination and supervision. Main responsibilities: Rinascente: grow Retail performance and market share, propose budget targets based on detailed action plans and ensure perfect execution to reach them.
Manage BC teams by setting objectives, targets and guidelines as well as performance follow up on all KPIs including CRM and clienteling.
Propose Haute Parfumerie / Premium Skincarebusiness development opportunities outside of existing wholesale distribution (Pop Up Stores, exclusive collaborations, DTC/VIP events, B2B gifting).
Plan and execute events and animations, dealing with VIP clients and external partners.
Guerlain SPA local coordination:work closely and be the local contact for Guerlain HQ SPA team as well as our SPA operators in Italy (opening mid 2025).
Ensure retail execution, commercial follow up, and work actively to develop all potential synergies, collaborations and events to maximize brand awareness and premium business potential.
Optimizesales performanceandprofitabilityand maintainhealthy stock levelof Guerlain counters in Department Stores and SPA.
Participate to the definition of assortments and forecast for each network and event.
Leverage best practices to drivesales and KPI performance.
Work closely with Guerlain Retail Analyst toProvide detailed Weekly / Monthly retail performance reportsincluding market trends and competitors' best practice. Identify risks opportunities and propose corrective action plans.
Embody Guerlainvalues and heritageand monitor service codes attitudes within the retail network and be a brand ambassador for Guerlain VIC and high potential prospects. Profile:University degree preferably in Business or Economics proven experience in Sales and/or Retail with Strong commercial and retail skills Highly customer oriented Excellent verbal and written communication skills Experience in retail analytics and KPIs, master different reporting and analysis tools Leadership / People enabler, People coordination Beauty market knowledge will be considered as a plus Fluent in English, French will be considered as plusCandidates are invited to read the privacy policy pursuant to art.
13 of the General Data Protection Regulation n. 2016/679 (GDPR) available at the following link:
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