Retail Fragrances Sales Counter Manager, Naples - Full Time
Naples, FL, United States
Full time Schedule$17. 33 - $26. 78 Hourly Rate*Eligible for Sales Commission* based on job, location, and scheduleJob DescriptionAre you ready to bring your amazing self to work? At Macy's, Inc. , we're on a mission to create a brighter future with bold representation for all.
This is our Mission Every One.
We know that each person here is unique.
We respect and invest in each individual to create growth, pride and satisfaction.
If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from.
Our success will be built on amazing colleagues, working together.
Job Summary: As the Leader, Fragrance Counter Manager, you oversee the operation and success of the Macy's fragrance counter.
You are responsible for sharing your extensive product knowledge and developing and motivating a team of colleagues to deliver excellent customer service and meet sales goals.
You will partner with the Sales and Customer Experience Manager and beauty vendors to execute company and store-based events to achieve sales goals.
What we can offer you: An inclusive, challenging, and refreshingly fun work environmentEmpowerment to perform impactful work with tangible resultsCoverage across medical, dental, vision, and retirementEmployee Assistance Program (mental health and financial literacy resources)Colleague Resource Groups (CRGs), give-back/volunteer opportunitiesWhat you will do: Inspire teamwork to reach sales goals and elevate the customer experienceDemonstrate knowledge of products and services to build rapport and loyaltyUnderstand how to drive sales through brand training, events and strategiesUse our clientele program to build relationships with customers, meet sales goals, and share promotions and product launchesBuild brand loyalty through engaging customers in our rewards programCommunicates with vendors and store leadership to execute company and store-based events to achieve sales goalsAnalyze business performance and create strategies to exceed daily, weekly, monthly, seasonal and annual goalsRecruit, train, coach, motivate and develop colleagues on policies and goalsLead product demonstrations and peer-to-peer trainingUse point of sale technology and applications, including handheld technology, to assist in selling and fulfilling of customer orders. Merchandise new receipts, process damages, testers and select merchandise to return to vendorsOversee presentation, organization, storing and stock replenishmentAdhere to safety and hygiene standards; comply with asset protection control proceduresWho you are: Focused on upholding Macy's dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate1-2 years of direct experience is preferredHas advanced authority and expertise in a specific brandFlexible availability, including days, evenings, weekends and holidaysStrong interpersonal skillsResourceful and able to adapt quickly to changing prioritiesHigh school graduate or equivalent (general education degree or GED)Essential Physical Requirements: Prolonged periods of standing/walking around the store or departmentFrequent use of computers, handheld electronic equipment and cash registersReaching, crouching, kneeling, stooping and color visionLifting and moving items weighing up to 25 lbs. About Macy's Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store.
Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.
Bring your creativity, energy and ideas to the Macy's team – Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement.
Macy's Inc. reserves the right to amend this job description at any time.
Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
This position may be eligible for performance-based incentives/bonuses.
Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.
Eligibility requirements may apply based on location, job level, classification, and length of employment.
Click here to see details on benefits. Job InfoJob Identification REQ_542430Job Category StoresPosting Date 02/07/2025, 09:42 AMLocations 1800 9th Street N, Naples, FL, 34102, US
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