Retail It Demand Senior Specialist
About us:Founded on the dream and insight of three sports journalists in 1945, Sisal was the first Italian company to operate in the gaming and betting industry as a government licensee. As of August 4, 2022, Sisal is part of Flutter Entertainment plc, the world's largest online sports betting and iGaming operator, with a portfolio of globally recognized brands and listed on the London and New York stock exchanges. The company's commitment to building a more responsible future rests on a sustainability strategy with long-term objectives to affirm Sisal as a leader in Responsible Gaming, an innovative and sustainable company and an exemplary work environment. What you'll do:You will support the Retail IT Demand Manager who supervises, coordinates and dispatches all the related IT requests, processes and manages related IT cross-functional projects within the Retail Business Unit and other Business Units;You will support the management of complex projects and related teams which are spread over highly cross-functional and cross-Business Units;You will organize periodic meetings on the status of the project and manage the communication towards both the Business and IT.
You have to put into practie a keen monitoring of assigned projects, and high focus on project times, favoring collaboration between the various stakeholders;You will support the business in the collection of requirements (including flow charts) from different company areas with the ability to prioritize needs towards the different factories. Who you are:You have a degree in Engineering, Economics or similar;You have at least two years of experience in structured companies with knowledge of IT processes and ability to apply them in the management of daily activities, ability to identify ownerships and related activities, confidence with IT topics and/or issues;You have at least one year of experience in the governance of complex, cross-functional and cross-business Unit User Acceptance Testing (UAT) with prioritization of bugs towards the various factories and with a high focus on UAT management times;You have excellent organizational skills, group time management, ability to listen, leadership, proactivity, keenness to work in large teams, good negotiation and problem solving skills, strong results orientation; You have excellent knowledge of the Office package;You are proficient in English and Italian, both spoken and written;Preferably you also have:Knowledge of the different Waterfall and Agile project management methodologies and ability to apply them in pure or hybrid form;Budgeting, cost management and cost accounting;Good knowledge of Knowledge of ServiceNow and Polarion. What we offer you/you can expect from us:Permanent contract;Competitive salary and bonuses;Meal Allowance;Hybrid work;An inclusive place to work;Company-Owned Devices: laptop and business mobile phone;Supplemental Health Insurance;Welfare System. Looking for a role that can support your learning and career goals:Psychological well-being: online meditation courses, medical online service, counselling service thanks to the support of certified psychologists and coaches;Continuous learning for soft and hard skills (es.
learning platform; managerial learning to be fully exploited thanks to FlexiLearning, which allows you to dedicate at least 4 hours per month for your professional growth);Support for parents, children and financial aid for mothers;Volunteering during your working hours. Location: Italy, Rome, Milan. Equal OpportunitySisal is an Equal Opportunity Employer.
Diversity and Inclusion are fundamental values for us.
We welcome any candidate without distinction of sex, age, culture, religion, ethnicity, sexual orientation, gender identity and expression.
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