Retail Store Allocator Italy Milano

Retail Store Allocator Italy
Milano
Lombardia, Milano

KEY RESPONSIBILITIES & KEY METRICS

Key Responsibilities:

- Be the single point of contact for Italian stores/Franchise Customers providing consolidated view/reporting on order status/delivery- Effectively review and analyze the order file, highlighting risks and opportunities using standard SAP processes and functionality. - Ensure on time delivery for LSE product launches or tests (Pride, Capsules, Window campaigns ) to be aligned with marketing strategy and season timelines. - Effectively anticipate new store opening plans, coordination across all key partners ensuring on time and complete new opening package delivery. - Provide governance of pricing in Xstore system, acting as coordinator between Retail Ops and Retail IT ensuring pricing is maintained without disruption to store operations or sell out- Act as the first level technical support for Retail Customer Service process/knowledge gaps as first filter ahead of IT escalation- Create and maintain a close working relationship with Retail Replenishment Analyst, DMs, Finance and Logistic members. - Provide support and cover for other CSs as required.

Key Results:

- South Europe Annual Financial Plan- Regional Inventory Management Performance- Customer Service Excellence

JOB REQUIREMENTS

**Education**:

- Bachelor's degree in Finance, Business Administration or Retail Management preferred

**Experience**:

- Retail Store Management and/or Retail Operations experience preferred- 2-4 years in a corporate environment required; apparel industry preferred.

Order Management experience preferred.

Specialized Knowledge/Technical Skills:

- Ability to articulate key performance indicators, and how they are used in key systems/tools. - Technical proficiency with computer software tools and ability to learn new ones quickly (SAP or ERP order management system, Microsoft Office Back office Retail EPOS system knowledge experience beneficial)- Comfortable with Microsoft Excel

Decision Making and Problem solving:

- Ability to work independently to resolve problems, balancing commercial needs with operational excellence- Ability to partner across multiple key stakeholders and understand back office Retail Operations dependencies in order to make accurate decisions on execution. - Excellent organizational and time management skills with strong attention to detail

Communication:

- Ability to influence across the geo trading pods- English fluent, spoken and written- Good listening, written and oral communication skills, reflecting an appropriate sense of urgency- Proven ability to work with diverse teams

LOCATION

Milan, Italy

FULL TIME/PART TIME

Full time