Retail Supervisor
NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.
To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry.
In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called "Lead" and a Sales Associate is called "Athlete".
Join the NIKE, Inc. team!
As a Coach you are:Using your expertise in the field of exceptional consumer service to serve and deliver a premium brand experience to our consumersLeading, coaching and motivating the employees in your department and ensuring an excellent work atmosphereManaging the daily business in your department to reach sales targets (incl. digital services, visual merchandising, salesfloor)Identifying and improving areas based on feedback given by consumersBeing a brand ambassador for NIKE's initiatives including training your teamEnsuring that the store complies with all NIKE standards and guidelinesCooperating with your business partners across stores and HQATHLETE EXPERIENCE COACHEnsuring the team is equipped to deliver the highest quality athlete experienceLeading team Engagement on NIKE Community Ambassador activitiesPartnering with senior store leadership, you will oversee the hiring processes including onboardingBeing responsible for store schedulingWorking collaboratively with store team to implement & maintain a positive NIKE cultureWhat you get:Attractive salary that evolves with the market and experienceOpportunity on receiving monthly bonus paymentsAttractive online and in-store employee discountsExciting development and career opportunitiesRegular training on leadership, sales and productsA dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)Staff dress to represent NIKE and foster our team spiritAccess to sports activitiesOpportunities to participate in unique NIKE momentsWhat you bring:A passion for NIKE and/or love of sportSome experience in retail and/or leadership positionsVery good command of English language (written and spoken)Experience and competency in serving exceptional consumer serviceAbility to coach and develop a strong teamStrong focus on communicationFlexibility to work in shifts and on weekendsNIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
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