Retail Team Leader Milano

Retail Team Leader
Milano
Lombardia, Milano

Company Description

Canada Goose isn't like anything else.

We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story.

At the heart of it is our promise to inspire and enable all people to thrive in the world outside.

To Live in the Open.

At Canada Goose, you're part of a movement that belongs to something bigger.

One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm.

We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.

Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.

**Job Description**:

**What we do?

Working for Canada Goose isn't like anything else.

We've built something great, an iconic brand with an inspirational and authentic history.

This translates across everything we do and the people that work for us.

You will be apart of a larger, but incredibly experienced store management team, and assist in the execution of all plans and strategies developed by the Senior management team to support a variety of functions, including sales, Clientele development, Net Promoter Score, merchandising, operations, talent management and team development.

**What you will get to do here**:

**Day to day

- Uphold and communicate our culture whilst bringing to life the Goose values.

- Lead a high performing client facing and service orientated department.

Coach and provide feedback to the team ensuring all procedures and policies are understood and adhered to by the team.

- Inspire the team with your passion for the brand and role.

- Cultivate client relationships to create loyal advocates for the brand whilst coaching your team to do the same.

**Beyond that you will**:

- Take on the responsibility of store decisions when the senior management team are absent.

- Partner with the Store Management team to lead, develop and improve all instore operating processes.

**This could be the place for you if you have**:

- 2 to 4 years retail management experience, preferably in a customer focused environment.

- Proven experience working with affluent and luxury brand with a flagship or high-profile retailer.

- Natural leadership qualities in developing and mentoring.

- Flexible to work retail hours (standard, peak and holiday)

- Strong time management and organisation skills, ability to multi-task in a fast-paced environment.

- Excellent attention to detail, taking initiative and promotes a positive working space.

**You could receive some additional bonus points, if you have

- Proficiency in another language

- Skills in Microsoft Office; specifically, Word and Excel

**In return for your skills and commitment to CG within this exciting time of growth, we will offer you**:

- A competitive salary and benefits scheme.

- An incredible working environment and team to work with, even though they are based across the globe, we all work closely.

- Great potential for learning and development within your role.

As we grow our employees grow, we rely on their expertise and skills to drive the business forward, and in turn offer a great continued education package.

What you do and how you do it matters to us.

- Opportunities to travel as and when needed for the business.

- Incredible employee incentives and work volunteer opportunities.

Within Canada Goose, opportunities are everywhere to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.

Additional Information

**What's in it For You?

- A company built on Canadian roots and heritage

- Your work is recognized with a comprehensive and competitive Total Rewards Program

- Opportunities for career growth through numerous internal and external programs

- Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards

- Be a part of _CG Gives_.

Donation matching and paid volunteer time to help the organizations you care about

- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

- Inspiring leaders and colleagues who will lift you up and help you grow

We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday.

We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service.

Our different perspectives are what enable us to create, dream and live in the open.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility fo